Anonymous on Feb 19, 2012
Purse is adorable and perfect for a little cash and a lipstick for a night out. But the best part is the shop owner. Her customer service is beyond perfect. There was an issue with the shipment that was beyond her control and she went totally above and beyond to make sure I got my purse!
Welcome to I Love Treasures! I was blessed to be taught how to sew at a very young age by my mum. She creates the most beautiful clothes and friends would buy them from her. Those were the days before Etsy I say!
Buttons & Bows by I Love Treasures was born for the love of creating heirloom worthy modern wear for the little ones.
Our design philosophy is creating looks that are made for comfort & style and at the same maintaining the integrity of childhood innocence for girls from 6 months to 10 years.
Luxurious soft linens and cottons are the chosen fabrics for our designs.
Each item is carefully designed and then handmade to order. We strive to provide the best quality materials used in our creation for comfort and style.
Items are usually Made To Order and turnaround time is 5-10 working days but items typically ships within one week.
My hope is to create a pleasant and stress-free shopping experience for you so do feel free to convo me for any queries you may have about my products and for shipping rates. Your satisfaction drives my business!
Accepted payment methods
- Other Method
Please complete payment or condo me for other payment arrangements within 48 hours or order will be cancelled.
* You do not need to set up a PayPal account to pay by credit card. Choose the PayPal icon and when re-directed to the PayPal site, choose "I do not have a PayPal account". This will allow you make a one time payment on your credit card through PayPal without saving your billing information.
Items are processed for shipping between 3-4 working days after receipt of payment if item is ready made.
For made to order items, it will be made upon receiving payment confirmation and takes about 5-10 working days (on not too busy days) to be made.
EMS - Express Mail Service - Indonesia: This is a standard shipping service with a tracking number but without insurance. If you require expedited international shipping, tracking or insurance, please condo me. This will significantly increase shipping costs but I am happy to work something out with you.
Please note that all shipments may be subject to duties and taxes, which are levied once a shipment reaches your country. As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you. We do not take responsibility for any such charges, accept returns due to such charges or refund for any such charges. Please ensure you know your country's expected fees, duties and taxes on this matter.
Refunds and Exchanges
We have taken every care to produce the highest quality product and your satisfaction is very important to us, and as such we will handle your return query to the best of our ability.
RETURN POLICY FOR MADE TO ORDER ITEMS:
Due to the unique nature of made to measure items they are NON-REFUNDABLE. This means that no returns or exchanges will be accepted.
We will accept returns on made to order items in the form of a store credit or an exchange. ALL return requests should be submitted within 14 days of receiving your order. With exchanges, your new item(s) will be shipped to you only after we receive the returning package and any additional payment for shipping.
CONDITIONS ON NO EXCHANGE:
- Slight color variations in fabric due to difference in computer screens & colors.
- Sizing Issues: Please ask questions before placing your order.
- Shipping Duration: It is beyond our control and we cannot be responsible for
shipping delays. Please note that International order might take up to 2 weeks once
Additional Note About Returning Made to Order Items:
Items approved for return must be in original unused condition. This includes but is not limited to:
- Pet stains, pet hair, odors of any kind including food, pet or smoke and major wrinkles in garment.
- Item must be free of rips, tears and be in perfect, unworn, unwashed condition.
- Items must be packed carefully to avoid damage to the product during transit.
RETURN POLICY FOR SALE ITEMS
Sorry, but due to the deeply discounted nature of sale items they are all final sale. We will offer no refunds, credits or exchanges for such items. Shipping fees are not refundable. You will be responsible for shipping costs of the returned item(s).