IluminaCamino

☼ HANDCRAFTED IN SOUTH AMERICA ☼

The Netherlands
|
| 8,229 Sales | 5 out of 5 stars 5 out of 5 stars

IluminaCamino is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    WELCOME :)
We’re Frida and Santiago, a Dutch/Colombian couple currently living and working in Bogotá, and together we are passionate to enlighten you with colorful jewelry & accessories handmade in our workshop by us and other traditional artisans from South America - with every purchase you'll directly be supporting them!

Follow us on instagram.com/fries.famke for the latest updates!

☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼

ESTIMATED SHIPPING TIME
All packages are stored in the Netherlands and dispatched from there by Marijke (Frida's mom). Please take into account a processing time of 1-3 business days, and the following shipping time (estimation):
- The Netherlands: 1 - 2 business days
- Germany: 1 week
- EU: 1 to 2 weeks
- Europe non-EU: 2 weeks
- Canada: 2 weeks
- United States: 2 to 3 weeks
- New Zealand: 2 to 3 weeks
- Everywhere Else: 3 to 5 weeks
If you need your package by a certain date please leave me a message when ordering. I'll try my best to meet your wishes!

TRACKING & INSURANCE
Standard shipping is through public postal services (Deutsche Post) and always includes insurance and Track & Trace services. You'll receive your tracking code right after we've dispatched your package.

SHOP POLICIES & FAQ
Read our shop policies & FAQ section http://www.etsy.com/shop/IluminaCamino/policy for information about payment, shipping and returns prior to purchasing.

QUESTIONS
Feel free to message me with any questions, wholesale orders or to discuss any custom order ideas you may have. For the fastest response, please use the Etsy message system to reach me: https://www.etsy.com/messages/new?with_id=151059812 Thanks!

Announcement

Last updated on Nov 4, 2022

WELCOME :)
We’re Frida and Santiago, a Dutch/Colombian couple currently living and working in Bogotá, and together we are passionate to enlighten you with colorful jewelry & accessories handmade in our workshop by us and other traditional artisans from South America - with every purchase you'll directly be supporting them!

Follow us on instagram.com/fries.famke for the latest updates!

☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼ ☼

ESTIMATED SHIPPING TIME
All packages are stored in the Netherlands and dispatched from there by Marijke (Frida's mom). Please take into account a processing time of 1-3 business days, and the following shipping time (estimation):
- The Netherlands: 1 - 2 business days
- Germany: 1 week
- EU: 1 to 2 weeks
- Europe non-EU: 2 weeks
- Canada: 2 weeks
- United States: 2 to 3 weeks
- New Zealand: 2 to 3 weeks
- Everywhere Else: 3 to 5 weeks
If you need your package by a certain date please leave me a message when ordering. I'll try my best to meet your wishes!

TRACKING & INSURANCE
Standard shipping is through public postal services (Deutsche Post) and always includes insurance and Track & Trace services. You'll receive your tracking code right after we've dispatched your package.

SHOP POLICIES & FAQ
Read our shop policies & FAQ section http://www.etsy.com/shop/IluminaCamino/policy for information about payment, shipping and returns prior to purchasing.

QUESTIONS
Feel free to message me with any questions, wholesale orders or to discuss any custom order ideas you may have. For the fastest response, please use the Etsy message system to reach me: https://www.etsy.com/messages/new?with_id=151059812 Thanks!

Items

8229 Sales

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Frida

Contact shop owner

Frida

Reviews

Average item review
5 out of 5 stars
(2212)
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About IluminaCamino

Sales 8,229
On Etsy since 2018

☼ Ilumina ☼

Hi there,

I'm Frida, a Dutch girl living in Colombia. Inspired by all the colourful magic I encountered on this beautiful South American continent I decided to open up a shop, Ilumina, with the help of my boyfriend Santiago and mom (Marijke). Together we aim to support the many passionate and talented artisans we met along the way while enlightening the world with shiny objects, all 100% handmade :)

Some practical information: my products are stored in the Netherlands and dispatched from there. This way I'm able to offer fast delivery, low shipping costs and a reliable shipping process. In the Netherlands Marijke takes care of shipping and beautiful gift-wrapping!

Enjoy!

Shop members

  • Frida

    Owner, Customer Service, Photographer

    Colombia

  • Marijke

    Dispatcher, Artist, Marketer

    The Netherlands

  • Santiago

    Artist, Curator

    Colombia

Shop policies

Last updated on Mar 8, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

Where is my order shipped from?

Our products are stored in the Netherlands and dispatched from there through public postal services.

Where can I find my tracking code?

Standard shipping always includes insurance and Track & Trace :) you can find your tracking code in the dispatch notification or in the order specifications. If you're experiencing any problems with tracking your package please always feel free to contact me.

Do you have wholesale availability?

YES!! Please contact us for further details.

I'm in love with a sold-out item

Do not hesitate to let us know so we can see what we can do. Please take into account that we cannot assure you it will be an exact copy because everything is made by hand using natural materials (ej. gemstones).

My order is a gift

We always deliver everything beautifully packed and never add packing slips to packages (for environmental reasons), so you don't have to worry about that! If you want your package to be extra gift-wrapped in style with special wrapping paper and a ribbon make sure to select the gift-wrap option when placing your order! And if you want to add a special message please let us know as well so we’ll make sure to add a little card with your text :)

My item arrived damaged, what should I do?

All items are individually wrapped in bubble wrap and we ship everything in protective boxes. If an item arrives damaged despite our packaging please contact me with a detailed photo so we can solve it (refund, send other item, etc.)

What should I do if my order doesn't arrive?

I'm responsible for your order to arrive safely at the destination address, however, delays caused by customs or local post companies in destination countries are not within my control. Please contact me so can I inform my shipping provider to find out what's going on! If your package doesn't arrive within 2 months I'll refund the whole order.

COVID19 UPDATE

We are business as usual, however there may be postal delays in the forthcoming days and weeks. Orders outside the Netherlands are taking a bit longer due to limited air transport, reduced workforces and higher demands. We've adapted our shipping times accordingly but there’s still a chance your package may not arrive on the original estimated date. Rest assured I’ll keep you updated along the way and I appreciate your continued patience with deliveries :) and always feel free to contact me with any questions!

Seller details

IluminaCamino is considered a professional seller (known as a trader) in the EU. What's this?