imagiLena

IMAGILENA'S GENERAL DATA PROTECTION REGULATION PRIVACY POLICY
(This addresses the European GDPR, with general application to all of our buyers)


This GDPR Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
( https://www.etsy.com/legal/privacy/ )

INFORMATION WE COLLECT
When you purchase from imagiLena on Etsy, you supply our shop, via Etsy, with the information necessary to complete an order. This information remains on Etsy as a record of your purchase, your online receipt, and any communications (convos) between yourself and us, which stays on Etsy.

We (of imagiLena) do not ever see your credit card or PayPal data - Etsy handles the financial transactions.

Therefore, the data that we are privy to, via Etsy, are

*the name you use on your Etsy account
*your email
*the name and address to whom we ship your purchase
*what you purchased
*If you have purchased from us in the past
*items and shops you have indicated that you like by clicking on a heart on each
*Any feedback you leave about a purchase
*Communications you have with us, and information therein

We purchase and print our postage labels through Etsy.
We routinely ship via the USPS, which scans your address label to route and track your package.

HOW WE USE IT

We use the information with which you supply us to complete your order, and to comply with the Etsy Seller Policy and Terms of Use.

We use~~

*the name you use on your Etsy account
and *your email address
-- so that we can contact you with any questions, and you can share any pertinent information with us that you did not include when you placed your order

*the name and address to whom we ship your purchase
--so we know where to ship it

*what you purchased
--so that we know what to ship

*If you have purchased from us in the past
*items you have indicated that you like by clicking on a heart on each
--We often include a little gift in our orders to the continental US, and knowing what you like helps us guess what you might enjoy receiving.

*Any feedback you leave about your purchase
--So that we might know if we need to improve our service~ We would much prefer that you allow us to work with you until you are happy with your order, but the choice is yours.


How LONG WE KEEP IT

After shipping, we at imagiLena do not retain any of your records, but we can still see the records you have shared with Etsy.

If you would like for us to delete Etsy conversations, and any information that you have shared with us in them, we would gladly do so. This will delete them from being visible to us. We do not know if they are still visible to Etsy, since such records could be used to clarify a dispute that might arise, making it potentially beneficial for Etsy to retain them all.

SHARING YOUR INFORMATION

Etsy and we share your information while we are preparing an order for you, and after the order has been shipped, Etsy alone retains those records, although we can see your information as it pertains to a sale from our shop, and we can see the information you shared with us, if in fact, you did share any with us.

We do not share your information with anyone other than Etsy and the company through whom we ship (which is nearly exclusively the USPS).

Should a government request, a legal obligation, a legal claim (like a tax law), or a court obligation require us to disclose any of your private information, we would do so only with the utmost caution.


***HOW WE SECURE PRIVATE INFORMATION COMING OUT OF THE EU***

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights relating to your personal information. Some of the following rights apply generally, and some are specific to your location.

• Access. You may have the right to access and receive a copy of the personal information we hold about you. Contact us using the contact information below.

• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. We will delete whatever is in our power to delete (except when we have a legal obligation to do otherwise.)

• Object. We do not contact buyers after an order is completed, except in the rare occasion that the buyer has requested us to do so. However, you always have the right to object to that contact from us ( and we would cease), and you have the right to object to any use of your information.

• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT US
For purposes of EU data protection law, you may contact us for any questions and concerns about our handling of your data:

Clifford (Chip) Davidson and Lena Michele Davidson at micheleyoung2@bellsouth.net,

or you may mail us at

Clifford and Michele Davidson
3611 Dickey Mill Road
Mebane, North Carolina 27302
USA