ImagineAttic

Papercut portraits, colourful cards, prints & jewellery

Liverpool, United Kingdom On Etsy since 2014

ImagineAttic

Papercut portraits, colourful cards, prints & jewellery

Liverpool, United Kingdom | 398 Sales

All Items

Nicola McGovern

Contact shop owner

Nicola McGovern

Announcement    Papercut family portraits, personalised pet portraits and custom house illustrations to celebrate happy memories. Colourful travel inspired designs featuring Mexican Day of the Dead, Lucha Libre, tropical flowers, the odd cactus, chillies and Cuba street culture. Perfect for adventurers.

Announcement

Last updated on Mar 17, 2020

Papercut family portraits, personalised pet portraits and custom house illustrations to celebrate happy memories. Colourful travel inspired designs featuring Mexican Day of the Dead, Lucha Libre, tropical flowers, the odd cactus, chillies and Cuba street culture. Perfect for adventurers.

Reviews

Average item review
5 out of 5 stars
(81)
See reviews that mention:
quality 10 shipping 17 customer service 13

About ImagineAttic

Sales 398
On Etsy since 2014

How It All Started

Following traditional fine art training, I started painting portraits on canvas as gifts for friends and family about 20 years ago. Baby portraits and retro portraits in ‘70s colours were very popular and friends started commissioning me to create portraits for others. Each painting helped me develop my digital design skills, explore new colour palettes and improve my techniques.

However, the paintings took days to make as each layer needed time to dry and a few coats to achieve a flat colour. So when I needed a last minute gift for a friend, I decided to experiment with layers of coloured paper instead of paint. The feedback was fantastic, so I added papercut portraits to my website, started getting orders from people I didn’t know and opened an Etsy shop in 2015.

My product range now includes custom family portraits, pet portraits, wedding and house illustrations as well as ready made items including papercut seascapes, colourful cards, prints and jewellery.

Shop members

  • Nicola McGovern

    Owner

    I'm an artist based in Liverpool (UK) who loves travel, knitting, photography and empty beaches. When I'm not working in Imagine Attic, I deliver creative arts workshops with children, families and community groups.

Production partners

  • a Spanish printing company

    Spain

    My personalised printing company ensures environmentally friendly production processes and protection of human rights

  • a UK based laser cutting company

    Middlesbrough, England

    My laser cutting company is indie loving and provides a lovingly ‘handmade’ service

  • a UK based printing company

    Leeds, England

    My printers are an Investors In People accredited company, who create all their merchandise and print in house.

  • a UK based printing service

    Storrington, England

    My printers are dedicated to eco-friendly printing and only use environmentally friendly materials.

  • a USA based fabric printing company

    United States

    My fabric printers support independent designers to create custom printed fabric. Their digital print process uses eco-friendly, water-based pigment inks and dyes which produce very little waste

Shop policies

Last updated on March 23, 2020
Processing time
The time I need to prepare an order for shipping varies. For details, please see individual items. If your order is urgent, please contact me to check for availability of a priority order.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Returns and exchange details
Conditions of Return
If, for any reason, you are dissatisfied with your purchase, please contact me within 14 days of receipt to arrange an exchange or refund. If your order is returned within 30 days of delivery in perfect condition - still in any packaging - then I will provide a refund. Return shipping costs are the customer's responsibility. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalised orders, digital downloads or items on sale.
Payment
Payment
I accept payment by Paypal or debit/credit card, as well as Etsy gift card. I do not accept e-cheques.

Cancellations
If you wish to cancel your order please let me know as soon as possible. Once your order has been posted then a refund is only possible once the item/s have been returned to me in saleable condition. Please note that personalised orders (such as custom portraits) cannot be cancelled once the production process has started.
Shipping
Shipping Information
*** Please note that while the postal services are trying their best, deliveries during the current COVID-19 situation will most likely be delayed. While Royal Mail is still operating, I will keep posting. If I cannot get your order shipped for any reason, I will let you know as soon as possible. But for the time being, I am shipping as normal. ***

UK Delivery
UK delivery is by Royal Mail First Class service, which aims to deliver to UK in 1-3 working days. However, please note that this is an estimated delivery time and cannot be guaranteed (especially at busy times such as Christmas).

International Delivery
International delivery is by Royal Mail International Standard service, which aims to deliver to Europe in 3 to 5 working days and to the rest of the world in 6 to 7 working days. However, please note that these are estimated delivery times and cannot be guaranteed (especially at busy times such as Christmas).

Shipping Notification
I always send a notification to advise when I have posted your order.

Delivery Queries
Sometimes things do go wrong with delivery which are out of my control. If you have not received your item within 5 working days (UK) of me posting it then please get in touch. For international deliveries please allow 15 working days.

Unpacking Your Items
Please take care when unpacking your order not to use sharp objects to avoid potential damage to you items.

Customs and Import Taxes
Any customs charges incurred are the sole responsibility of the customer, and it is the customer's responsibility to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. I cannot be responsible for delays due to customs.
Additional policies and FAQs
Copyright
All images, designs and custom portraits are copyright Nicola McGovern and should not be reproduced without my explicit permission.

Reviews
Reviews are much appreciated - I'd love to hear your feedback. Please contact me first before leaving negative feedback, as I will do all I can to resolve any dissatisfaction.
Privacy
Privacy Policy
At Imagine Attic we are committed to maintaining the trust and confidence of our customers. We don’t sell, rent or trade data with other companies and businesses for marketing purposes. In this privacy policy, we are providing detailed information about when and why your personal information is collected, how it is used and how it is kept secure.

We will only use your contact information:
- To communicate with you about your order
- To fulfil your order
- For legal reasons (like paying taxes)

When someone places an order with Imagine Attic, a digital receipt is saved for tax return purposes. Order receipts contain a shipping name and address and are kept for at least 6 years before being securely deleted.

When someone visits Imagine Attic on Etsy a third party service, Google Analytics, is used to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Designs for custom portrait commissions will be kept on file indefinitely in case a previous customer wants to reorder a copy.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to shop owner Nicola McGovern and data will be deleted or anonymised within 1 month of the request.