serikssons on Nov 17, 2015
I just love my ring! It's perfect for me and I couldn't be happier!!!!
Sarah Weaver on Nov 4, 2015
Helping those in love share their love with the ones they love...
I guess you can say I'm a hopeful romantic.
Every time I get an order for one of my custom Secret Promise Rings, I look forward to hearing the story behind the secret sentiments I am asked to engrave within each ring.
I've heard so many beautiful, heart-wrenching, lovely, sad, happy, sappy, and make-you-want-to-shed-tears-of-joy stories. Each one is a treasure and I am grateful for the opportunity to be a small part of it. After all...love is what makes the world go 'round :)
Oh, and superheros. They are pretty awesome too.
Owner, Maker, Designer, EtsyRAIN Team Captain
I'm all about the cute stuff. To me, "cute" includes all things that make you go, "Awwwwww!" Which is probably why I really enjoy making my Secret Promise Rings for people in love. Awwwww! :)
My ultimate goal is to give you exactly what you want, so if you have any questions that aren't answered here, feel free to convo me anytime!
Accepted payment methods
- Accepts Etsy gift cards
I am currently not regularly accepting checks or money orders as payment. If you cannot pay via Credit Card, please convo me so we can work out another form of payment. Thanks for understanding!
For detailed instruction on how to pay for your order, please refer to: http://www.etsy.com/help_guide_checkout.php
Please pay for your order within 3 days of clicking the "add to cart" button. If any order is not paid for and I do not receive any communication, I will cancel the order and file a report with Etsy about the failed transaction.
If you find that you must delay the payment of your order, please convo me as soon as possible to avoid negative feedback.
I know that sometimes a person changes their mind about a purchase! If you change your mind before you pay for your order, please convo me as soon as possible with a request to cancel. If you do so within 3 days of adding the items to your cart, I will cancel the transaction and refrain from leaving any comments on your account.
Here's the thing: I am really very easy to work with and want to help however I can, so please feel free contact me if there is something I can help with - I'm sure we'll be able to work something out! :)
All orders are shipped via USPS Mail. Most are shipped via First Class Insured. Most of the time, orders are delivered in about 3 to 5 days, but occasionally they can take up to 5 to 7 business days to reach you after you receive the message about your order being shipped. These delivery times are *in addition* to the order turnaround time noted below.
IF you have a specific date or deadline that you are trying to meet, I can usually help, so please message me ASAP and I'll do my best to get your order out fast!
Order to shipping turnaround time:
All in-stock item orders are packaged with care and shipped via USPS within three days of cleared payment. Custom / personalized orders can take up to 10 days from order to shipment date. Usually less, but it depends on my work load at the time. If it looks like it's going to take more than ten days, I'll message you with updates as soon as can and give you the option to cancel for a full refund.
If you need your item very quickly (perhaps a last-minute gift?) and require Express shipping, please purchase an "Express Shipping" listing for the fastest service. These listings have higher shipping rates included within the listing to cover the additional cost for shipping via USPS Priority Express Mail*.
If the item you want is not listed under the Express category, please message me with the details of your order and I'll create a custom listing just for you! Express ship category listings can be found here: https://www.etsy.com/shop/imakecutestuff?section_id=7008796
*NOTE: USPS has changed their definition of "Express" and are now calling it "Priority Express". Depending on the distance from Seattle, WA, the post office quotes a 1 or 2 day delivery date instead of the former guaranteed overnight.
This means an Express Ship ring ordered on Monday will be shipped on Tuesday and could arrive as late as Thursday. Please plan your last-minute gift timing accordingly.
Desperately need it overnight?
Message me ASAP and I'll find out how much it would cost to ship your order to you via FedEx Overnight. Past quotes were more than $50 in the continental US, so please be prepared for some sticker shock if you absolutely need this service!
WA State Residents: All orders shipped to locations within Washington State will be charged sales tax based on your location (including shipping costs) during your checkout via PayPal. (Why? Our state requires that online sales within our state be charged sales tax to the full sale amount so they can have their share of the pie. I wish it wasn't true and I totally agree that it sucks. Sorry. :(
International shipments are sent via USPS International Priority Mail which includes insurance for your protection. If you need shipment through a different carrier, please message me *first* so that I can give you a proper quote on shipping costs.
Very Important International Shipment Information:
International postal service documentation requires that I declare the full value of the merchandise. Your local laws will determine whether duties and taxes will be incurred and you are solely responsible for any fees due at the time of delivery. Please do not ask me to mark your shipment "gift", as doing so is against the law. Please refer to your local customs requirements for more information on this policy or use this link for info on US Law: http://caselaw.lp.findlaw.com/casecode/uscodes/13/chapters/9/sections/section_305.html
International Delivery Delays:
Please note that delivery delays are unfortunately very common with international shipments (even if sent express) - mostly due to unpredictable customs issues including additional duties, taxes, and handling fees imposed by your local Postal service. Unfortunately, I have no control over this and cannot be responsible in any way for additional fees due or late deliveries as a result of these requirements. Please take this into advisement before placing your order.
If you have any additional questions, please contact me anytime. Thank you for understanding!
Refunds and Exchanges
I believe in producing the highest quality work and I hope it shows! If, however, you receive an item that is not exactly as described or is defective when you receive it, please feel free to return or exchange it!
Returns for in-stock and non-custom items:
Returns are accepted within 7 days of your receipt of your purchase. Please convo me As Soon As Possible so I can give you the proper shipping address for your return (It is a different address than is noted on your package). Items must be in new, unused condition for return to be accepted. Upon receipt of the returned item, a refund for the original price will be issued via PayPal (minus shipping).
Custom orders and special orders are not returnable unless there are defects in the item(s)*. If you have a problem with a custom order, please contact me as soon as possible so I can do what I can to make it right for you.
*Tarnished / scratched / discolored finish:
Tarnishing, scratching, and/or discoloring due to a body chemistry reaction is not considered a defect and in most cases, the ring will not be returnable for refund.
As a service to all of my customers, I am happy to clean the ring for you for the price of return shipping ($6) anytime. Just message me and I'll do what I can to help!
Please read ALL of the information below for all of the facts about sterling silver.
FACTS about sterling silver, discoloration and tarnishing:
Sterling is a precious metal made up of .925% fine silver and .075% copper to make it durable to wear. Sometimes a person's body chemistry reacts to the copper, especially during lots of activity and perspiration, causing an acceleration in tarnishing and creating a greenish or blackish discoloration on the skin where the ring is worn. This reaction is unpredictable and will sometimes occur even if the wearer has worn sterling silver in the past.
A bit of interesting information about mass manufactured jewelry:
Have you ever had a piece of jewelry purchased at a retail jewelry counter (department store, jewelry store at the mall, etc) tarnish suddenly after years of wear? Most mass manufactured sterling silver is actually plated with a thin layer of rhodium - a bright white metal that looks like silver and is non-reactive on most wearers. This plating wears off over time - that's why jewelry is sometimes tarnish free for years and then suddenly starts tarnishing unexpectedly. The manufacturer's plating has simply worn off and the sterling silver is now exposed to air causing oxidation / tarnishing.
To avoid tarnishing, be sure to wash your hands with the ring on regularly, drying thoroughly to clean body oils off of the metal as often as possible. To remove black stains or tarnish, rub the ring with white paste-type toothpaste or a paste made of baking soda and a bit of water. Use chemical cleaners (such as Tarn-x) only as a last resort!
TIPS -- Here are a couple of easy ways to bring back the shine to your ring:
For polished finishes, I highly recommend this type of polishing cloth to help bring back the shine on all of your sterling silver and other precious metal pieces: http://www.amazon.com/Sunshine-Polishing-Sterling-Silver-Jewelry/dp/B0013QQOA0
For matte finishes, I recommend using a green kitchen scrubbie in one direction inside and outside the ring -- I like the "Scotch Brite" ones made by 3M: http://www.amazon.com/Scotch-Brite-Kitchen-Sponge-425-1-Count/dp/B000BQYBQ2
You can also try a simple chemical reaction bath using salt, baking soda, hot water and a piece of aluminum foil. Instructions can be found here: http://chemistry.about.com/cs/howtos/ht/silverdip.htm (it's best to polish with the above type of polishing cloth afterward)
Need more help bringing the finish back?
As a service to all of my customers, I am always happy to clean the ring for you for the price of return shipping ($6) anytime. Just message me and I'll do what I can to help!
Exchanges of in-stock designs:
Exchanges of in-stock designs (comic book charms and non-custom rings) are accepted within 7 days of receipt of item. Please message me ASAP for exchange procedures. (If there is something in my shop that you want for your exchange, be sure to mention it in your message so I can reserve it for you)
Custom made and special order rings can be resized but not exchanged for a new item. (See resizing rings info below)
Custom made comic book pendants or other jewelry can not be exchanged at any time. Please be cautious when ordering a custom design or message me with questions first. Thank you so much for reading this far! You are awesome :D
Additional policies and FAQs
Each custom Secret Promise Ring order includes ONE complimentary resizing service on each ring ordered for the just cost of return shipping ($6 in the US, $14 International) paid via PayPal or by including your payment in your return package. If you find that the ring you ordered does not fit exactly right, message me as soon as possible and I'll send you a Return Authorization number and the proper return address for the ring resizing (note that the return address may be different than the shipping address on your package).
IMPORTANT NOTE About Wide Width Ring (6mm and 8mm only) - fit issues:
Please note that the wide width of my Secret Promise Rings (6mm wide) can cause the ring to fit more snugly than standard width (3mm) rings by as much as 1/4 to 1/2 of a size, depending on the shape of the wearer's finger. It is generally recommended that you order a 1/4 size up from your normal ring size *unless* you have had your ring professionally sized for a wide width band ring.
If you have questions about fit, please contact me before ordering and I'll do what I can to help you determine the right size to order! A printable sizing document is available for purchase for just the cost of listing fees ($.20) in my shop here: https://www.etsy.com/listing/203818912/printable-ring-sizer-document-check-your
Custom Designs and Special Orders:
I welcome the opportunity to create something truly special and unique for you and your loved ones! Please let me know what you'd like to order and we will work together to make it happen!
Some Custom Design requests include:
Special symbols, dates, numbers, Japanese characters, and other designs. I love a challenge...so let me know your heart's desire and let's see what we can come up with!
I am open to wholesale orders from established business with references. Minimum opening orders will apply to all wholesale orders. Please message me for wholesale prices.
All listed prices are subject to change at any time without notice.
If you have questions that aren't answered here feel free to message me anytime! :)
Hey wow! You made it all the way to the end! Look at you - all informed and stuff! You're amazing! And you know what...just for taking the time to read through all of this boring information, I'm going to give you a little reward! If you enter the coupon code POLICYREADER when you checkout, you'll receive *free shipping* (US standard deliveries only). FYI - I reserve the right to discontinue this special offer at any time - so if you enter it in and it says it's not valid, then convo me and I'll help you out :) Yay! So what are you waiting for??? Go get that thing you wanted from my shop! Thanks so much...you are the best ever!