Anonymous on Feb 14, 2012
The item is quite pretty and was mailed quickly and well protected. Seller was great. n nOne thing I wish I noticed when ordering is that the design is on paper, not glass. n nOne thing I would have preferred is that it did not stick out from the wall as much. This is because the light can be adjusted for the direction of the plug.
All of my designs are original Imogene Froward creations. I am always looking for new ideas to showcase my designs so please check back periodically to see what's new.
Wholesale ordering is available and encouraged. My items sell in several Seattle boutiques and are a perfect match for stationery & gift shops, art galleries, and home decor boutiques. For more information about wholesale orders please email me at wholesale [!at] imogenefroward.com
Accepted payment methods
Refunds and Exchanges
WHAT can be returned?
All jewelry and accessories are returnable IF the product is in the same condition as when purchased. This includes the product packaging. There are no refunds on framed art or custom orders.
WHAT can be exhanged?
All jewelry and accessories are exchangeable IF the product is in the same condition as when purchased. This includes the product packaging. Items may be exchanged for different colors or styles. There are no exchanges on framed art or custom orders.
WHEN do items need to be returned by?
No later than 30 days after purchase.
WHERE do items need to be returned to?
Imogene Froward Art & Design
P.O. Box 13515
Mill Creek, WA 98082
HOW do customers return items?
Contact us via email: orders [!at] imogenefroward.com or through Etsy conversations with your transaction ID and let us know what items you would like to return. We will contact you by email with in 48 hours with confirmation and any additional instructions.
SHIPPING for returns?
Customer is responsible for shipping charges for returns.
CREDIT for returns?
Your Paypal account will be refunded once the item is received.
Product Packing Materials?
Please include the product’s packing materials to help insure items will be returned in the same condition as when received.
Additional policies and FAQs
The color that I received looks different from the picture! Why?
All computer monitors show color differently. We calibrate colors to appear accurately on our monitors, but we cannot guarantee that the color will appear the same on your screen. If in doubt, please refer to the product description for additional color information.
Do you create custom pieces?
Yes! Send an email to ms.froward [!at] imogenefroward.com or through Etsy Conversations telling us what you are interested in.
Do you sell wholesale?
Yes, please contact us via email: wholesale [!at] imogenefroward.com and we will provide you with information on setting up a wholesale account.