
imperfectlifedetails is taking a short break
Reviews
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Charlotte on Jul 28, 2023
5 out of 5 starsArrived in great condition, looked exactly as pictured. Really happy with item!
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Gurpreet on Jun 28, 2023
5 out of 5 starsVery happy with service. Cris was very helpful from beginning to end. Delivered in time in excellent packaging.
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sophie on Jun 28, 2023
5 out of 5 starsAmazing product, so well packaged and such care taken with my order.
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Abigail on Jun 5, 2023
5 out of 5 starsLovely item, although I was a little disappointed there was a scuff on the base of the pot. Would also be nice touch if you could select which cactus you get. But a lovely seller with great communication.
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About imperfectlifedetails
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where magic happens!
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Digital Unique Prints written by me
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Minimal and personalisable cards
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eco-friendly, plastic free, packaging,
♥ Details inspired by [im]perfect moments of my life always with the environment in mind ♥
Shop members
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Cris Loureiro
Owner, I Do Everything With ♥
Cris is a portuguese mother, writer and maker with her head in England and her ♥ in Portugal. Passionate about life, missing the sun and sea every day, creating her own balance in writing and making the pieces that bring her special moments to life.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
How do you ship my order?
Within the UK, I use First Class (no signature needed) by Royal Mail to send pots with plants and Second Class (no signature needed) by Royal Mail to send all orders without plants inside. The delivery time in normal circumstances is 1-2 business days (1st class) and 2 to 3 business days (2nd class).
I'M NOT SHIPPING INTERNATIONALLY AT THE MOMENT
[ I use International Tracked Delivery by Royal Mail to every order sent outside UK. It is more expensive but is a more reliable service. In normal circumstances takes:
* 5 to 10 business days to EU countries and European non-EU countries]
Every order I send has a certificate of posting issued by Royal Mail.
I'm not responsible for orders after being dispatched.
Can you personalise one of your designs?
Yes! I'm more than happy to add one extra word to one of my vases or even put your own quote on a pencil-holder or pot with no extra cost but please always contact me before purchasing.
Can I buy only a plant without vase?
I'm sorry but that is not possible. I sell plants to complement my vases that I create from scratch.
Can I have a different colour on a pot?
I have 3 options of colours at the moment: black, gold and copper.
I may be able to do other colours but please send me a message before purchasing.
Can I choose the plant for the pot I'm ordering?
Usually I have just cactus to sell, they are the best plants that will better survive the trip from my hom-office to its destination address. Sometimes I have a few succulents as well, when I find the ones that I know are strong enough to stay inside a small box for a few days. When I receive your order "pot+cactus" I will choose randomly a healthy cactus/succulent to plant on the pot you ordered.
Occasionally I do not mind to get you your preference of cactus if I have it in stock so please, do feel free to contact me. I may be able to send you a pic of a selection of cacti for you to pick one.
Which service do you use for delivery?
When you order already made items that do not carry a plant your order will be sent by Royal Mail 2nd class service (2-3 business days).
When your order includes a plant or/and a personalised pot your order will be sent by Royal Mail 1st class service (1-2 business days).
Both services are not end-to-end tracked. Your parcel will be linked to a reference that will help to know if there was an attempt to deliver your parcel or if it has beeen delivered.
You can upgrade your delivery service to: Royal Mail SPECIAL DELIVERY BY 1PM (1-2 business days) with end-to-end tracking. When upgrading you are letting me know that you need your parcel asap so I will make sure to keep the processing times to the minium.
I live near your business. Can I pick up my order personaly and avoid delivery times and costs?
Yes you can. Just message me before ordering to receive a free delivery code to add to your basket at the checkout.