Quality Hand Knit Eco-Friendly Handmade

Winnipeg, Canada

ImpossiblyAlice is taking a short break


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Shop policies

Last updated on March 18, 2011
I hope you are enjoying looking around my shop. If you have any questions, please do not hesitate to ask. If you see something you would like in a different color, I would be happy to try to find the colour or material you would like and create a custom order. You can send me a message by clicking here: If you do not have an etsy account, it is easy and free to sign up!

Go back to my shop here:

I like to focus on using fair trade, recycled, or otherwise eco-friendly fiber.

I have been knitting for almost as long as I can remember and I would love to share my passion with you!

Please feel free to check out my blog:

You can find me on Twitter @ImpossiblyAlice


Accepted payment methods

Returns and exchanges
I want my customers to be satisfied so returns are handled on a case by case basis. Please contact me if you are unsatisfied. Returns are for exchange or store credit only. The customer must pay to ship the item back to me. Once it is received, I will pay to ship the new item to you.
Payment must be made through PayPal. Please send me a message if you are having problems paying so I don't assume that you've changed your mind and relisted the item you are trying to buy.

You do not need a PayPal account to pay through PayPal. You can enter in your credit card for a one-time use.
If your Etsy and PayPal addresses differ, please let me know ASAP which one to use. If I do not hear from you within 2 business days, I will use your PayPal address.

If you live in Winnipeg, please contact me before purchasing if you would like to arrange free pick up, at my discretion.

If you would like your item to ship to a different address as a gift, please clearly communicate this in the notes to seller upon checkout.

Shipping charges do not include insurance. If you would like to include insurance, please request prior to purchase and I will add insurance charges to your purchase. If you decide you want insurance after you purchase the item but before it has shipped, I can create a custom listing for the insurance for you.

I generally ship via airmail by Canada Post. Delivery times vary by country and location. Please contact me for an *estimated* shipping time.

Buyer is responsible for all customs charges.

Occasionally, mail sent internationally is slow, please be patient with Customs.
Additional policies and FAQs
I gladly accept custom orders and wholesale inquiries – just send me a message.