InconnuLAB

Personalized minimalist backpacks and bags

Melbourne, Australia · 497 Sales

InconnuLAB

Personalized minimalist backpacks and bags

Melbourne, Australia 497 Sales On Etsy since 2013

5 out of 5 stars
(91)
Nora Dzsida

Contact shop owner

Nora Dzsida

View all 76 items

Reviews

Average item review
5 out of 5 stars
(91)
View all 91 reviews

About

Personalized minimalist backpacks and bags

Greetings from Melbourne! My name is Nora, and I’m the owner and designer behind InconnuLAB. I create unconventional and customizable bags with a focus on environmentally-friendly practices. I studied economics in Hungary. After years of working internationally, I dropped everything to move to Italy. In 2013, launched InconnuLAB. Now I decided to do the next step; in 2018 I moved to Melbourne. Today, InconnuLAB is kind of a mixture of cultures; the bags are handcrafted in Australia by a Hungarian of Italian materials. At the heart of our products is the desire to minimize environmental impact. I have total control of the manufacturing process, which makes it possible to use even the smallest production leftovers.
Our bags are totally customizable. You can choose your favorite colors, the closure, the materials or whatever you want. We love our customers' questions and queries!

Last but not least, don't forgot that handcrafted means quality. InconnuLAB bags are made with care and love!

On the 28th August 2015 InconnuLAB was featured on Etsy Blog:
https://blog.etsy.com/en/2015/featured-shop-inconnulab/

Shop members

  • Nora

    Owner, Artisan

    For an interview with Nora take a look at our website: http://www.inconnulab.com/welcome-to-our-blog

  • Stefano Cangiano

    Architect

Shop policies

More information

Last updated on Apr 3, 2018
Frequently asked questions

Custom and personalized orders

What are the available colors of the Custom Bags?
_You can choose from the color palette. If you can't find your favorite colors please contact us before the purchase.

Can I have my bag before the scheduled date?
_Please contact us before purchasing an item with your questions and queries.

Do you offer more choices of delivery?

_We send your pack with SDA Express Courier if goods cost more than 50 EUR.
_We send your pack by Priority Mail if goods cost less than 50 EUR to avoid charging you excessive postage. This delivery method is not traceable and the delivery time is longer but the postage is much more convenient.

When will I receive my order?

_Processing time: 1-3 business days. We're super quick at processing orders to make sure that you receive them as soon as possible!
_Delivery time: 2-5 days for orders shipped with courier. We send your pack with Express Courier if it costs more than 40 EUR.
(5-15 working days if your order is shipped with Priority mail).

Can I change or cancel my order?

If you change your mind and would like to cancel your order (or change color/model/size etc.) before shipping, please contact us.

_Made to Order Items: while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point if you've purchased a “made-to-order” item.
Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund.
Orders cancelled/changed more than 24 hours after payment confirmation (before shipping) will be eligible for a partial refund consisting of the full shipping cost and 85% of the product purchase price.
_Cancel a Ready to Ship Order:
Orders cancelled before shipping will be eligible for a full refund.

What is your return policy?

_Customers have the right to return an item within 14 days of receiving it.
_We kindly ask you to download this cancellation form and include with your package: http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
_Where to send returns:
InconnuLAB di Dzsida Nora
Via Matteotti 30.
34138 Trieste
Italy

_Buyers are responsible for shipping cost and for any customs and import taxes that may apply.
_When shipping the return please make sure to ask for a shipping confirmation from your shipping company.
_Receive a refund:
On receipt of a return, we will process the refund within 14 days.

_For more details, go to the website of the European Union Commission, which features the full text of the legislation (http://goo.gl/H6kQeE)

How do I clean my InconnuLAB bag?

_For light dirt from everyday use, brush your canvas and leather bag with a stiff brush. This will remove basic dust and dirt, without damaging the bag.
_For all of the leather portions and accents, a basic leather cleaner and conditioner should be applied according to the product’s directions. Remember, leather and canvas are two very different materials, so be sure to apply that leather conditioner carefully.
_For general stains or discoloration to the canvas, treat with a commercial fabric cleaner, or blot with tepid water and a soft cloth.
_Do not wash in washing machine, as it might damage the leather trim.

How can I find the color code of the one on the product photography?

As you can read in the description the photo illustrates the shape of the bag and how it would suit you. You can choose the color from the color palette.
Colours may vary due to differences in monitor settings so if you are trying to match a shade exactly, it's best to request FREE swatches (max. 5 pieces of swatches) before placing your order (you have to pay only the postage).