InconnuLAB

Where bag design goes hand in hand with art.

Melbourne, Australia

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Anti-theft backpacks, minimalist bags and clothing made in Melbourne, Australia.

Announcement

Last updated on Jul 13, 2020

Anti-theft backpacks, minimalist bags and clothing made in Melbourne, Australia.

Items

 

All Items

Nora Dzsida

Contact shop owner

Nora Dzsida

Reviews

Average item review
5 out of 5 stars
(110)
See reviews that mention:
Quality 14 Shipping 18 Customer service 9

About InconnuLAB

Sales 571
On Etsy since 2013

Anti-theft city bags and clothing for people who want to stand out from the crowd

Greetings from Melbourne! My name is Nora, and I’m the owner and designer behind InconnuLAB. I create unconventional anti-theft bags and clothes with a focus on environmentally-friendly practices. I studied economics in Hungary. After years of working internationally, I dropped everything to move to Italy. In 2018 I decided to do the next step; I moved to Melbourne. Today my life is a mix of cultures; I dream in Hungarian, in Italian and in English.
When I got to Italy, it felt like the right moment to embrace my creativity and therefore I launched InconnuLAB. At the heart of our products is the desire to minimize environmental impact. I have total control of the manufacturing process, which makes it possible to use even the smallest production leftovers.
Our bags are totally customizable. You can choose your favorite colors, the closure, the materials or whatever you want. We love our customers' questions and queries and we offer a great shopping experience.

Shop members

  • Nora

    Owner, Artisan

    For an interview with Nora take a look at our website: http://www.inconnulab.com/welcome-to-our-blog

  • Stefano Cangiano

    Architect

Shop policies

More information

Last updated on Dec 8, 2019
Frequently asked questions
Custom and personalized orders

What are the available colors of the Custom Bags?
_You can choose from the color palette. If you can't find your favorite colors please contact us before the purchase.

Can I have my bag before the scheduled date?
_Please contact us before purchasing an item with your questions and queries.

Can I change or cancel my order?

If you change your mind and would like to cancel your order (or change color/model/size etc.) before shipping, please contact us.

_Made to Order Items: while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point if you've purchased a “made-to-order” item.
Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund.
Orders cancelled/changed more than 24 hours after payment confirmation (before shipping) will be eligible for a partial refund consisting of the full shipping cost and 85% of the product purchase price.
_Cancel a Ready to Ship Order:
Orders cancelled before shipping will be eligible for a full refund.

Return policy

_We offer refunds or exchanges on all "ready to ship" items. Please note: for an item to be considered 'ready to ship' and therefor eligible for refund or exchange, in the product description must read: "ready to ship".
_We kindly ask you to download this cancellation form and include with your package: http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
_Buyers are responsible for shipping cost and for any customs and import taxes that may apply.
_When shipping the return please make sure to ask for a shipping confirmation from your shipping company.
_Receive a refund:
On receipt of a return, we will process the refund within 14 days.

How do I clean my InconnuLAB bag?

_For light dirt from everyday use, brush your canvas and leather bag with a stiff brush. This will remove basic dust and dirt, without damaging the bag.
_For all of the leather portions and accents, a basic leather cleaner and conditioner should be applied according to the product’s directions. Remember, leather and canvas are two very different materials, so be sure to apply that leather conditioner carefully.
_For general stains or discoloration to the canvas, treat with a commercial fabric cleaner, or blot with tepid water and a soft cloth.
_Do not wash in washing machine, as it might damage the leather trim.

How can I find the color code of the one on the product photography?

As you can read in the description the photo illustrates the shape of the bag and how it would suit you. You can choose the color from the color palette.
Colours may vary due to differences in monitor settings so if you are trying to match a shade exactly, it's best to request FREE swatches (max. 5 pieces of swatches) before placing your order (you have to pay only the postage).