Hello Nicole, We appreciate your review. I don't know if you're familiar with heat transfer vinyl or not, but vinyl is just that, plastic. We are not a screen printing company which is much more flexible. We use the highest rated vinyl you can buy (Siser). If you know of a heat transfer vinyl that doesn't feel like plastic, we would love to know about it! I also encourage you to update your review after you wash your items 10 plus times and no defects are evident. Thanks again for choosing Rigid Clothing Company. Washing instructions: Wash/ Dry garments inside out, choose cold or warm water temperature to wash, dry on low/tumble setting.