indieknits

London, United Kingdom · 13 Sales

indieknits

London, United Kingdom 13 Sales On Etsy since 2008

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(10)

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indieknits

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Shop policies

Last updated on February 4, 2011
Thank you for visiting my shop! If you have any questions or comments please message me via Etsy and I will be happy to assist.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept PayPal. After committing to buy, please send payment to me within 3 days. Unfortunately if payment is not recieved within this timeframe I will have to relist the item.

If you spot something that you like but can't make a payment straightaway, please contact me to request reservation and let me know the date that you can 'commit to buy'. I will get back to you to confirm whether or not your request has been accepted. Please note that I will have to relist the item if payment isn't received 3 working days after the date you provide.
Shipping
I am based in the UK but am happy to mail internationally! All items will be sent by 1st class Royal Mail and will usually be shipped within 2 working days of receipt of payment. I will contact you to confirm shipping.

I cannot be held responsible for lost or damaged packages. If you would like insurance please notify me when placing your order and I will update the cost of your shipping. (I will only ever apply the actual shipping costs that Royal Mail charge.)
Refunds and Exchanges
Every care is taken to ensure that yarn is described as accurately as possible.

If you would like to make a return, please contact me within 7 days of receipt of the yarn and I will provide you with return details.

Please note that any returned yarn must be unused and in original condition. It must also be returned to me within 14 days of contact. Once I have received your return, I will issue a refund through Paypal. Only the cost of yarn can be refunded - unfortunately I cannot refund any shipping fees.
Additional policies and FAQs
If you wish to discuss custom or wholesale orders please contact me!

Care: I recommend washing yarn with similar colours. Even if the yarn is labelled 'superwash', the colour may run for the first few washes - just like a new pair of jeans :)