IngeniusDesign

Handcrafted Phone Cases and Other Treasures

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Aden

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Aden

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5 out of 5 stars
(142)
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About IngeniusDesign

Sales 477
On Etsy since 2023

Our Story

Shop members

  • Aden

    Owner

    Aden has been crafting for over 30 years. When he isn't coming up with new ideas for the shop, you can probably find him working on some sort of cosplay project instead.

Shop policies

Last updated on Oct 27, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Oct 29, 2023

Frequently asked questions

Do your cases work with wireless charging?

Definitely. We use these cases on our own phones and charge them wirelessly every night!

Are your cases MagSafe compatible?

Unfortunately, not at the moment.

Will these cases actually protect my phone?

Yes! We offer several different types of cases made from a variety of materials, but after selling over 50,000+ cases through our website, we've only had 5 customers report that their phones were damaged while using our cases (and usually due to bizarre circumstances, like driving over their phones with a 4,000 lb forklift). In our experience, all of our cases should protect your phone from normal wear and tear.

Are your wood cases made from real wood?

Yes, the backs of our wood cases are made from real bamboo wood and are made to order for you!

Custom and personalized orders

Not at all! In fact, our cases are quite slim-fitting and weigh less than 2 ounces.

What do I do if my case gets wet?

All of our wood cases have a protective finish that should keep them safe from brief water exposure. If the case does get wet, just dry it off quickly and you should be good to go!

Custom and personalized orders

Love our designs, but we don't offer a case for your style of phone? Have something completely unique in mind? We do custom cases!

Please note that custom cases are on a case-by-case basis. Message us to see what we can do for you!

What happens if my order is marked as "delivered," but I don't have it?

Since we ship our products using the USPS postal service, most of our orders are left in your mailbox with the rest of your mail. If you've checked your mailbox and still haven't seen your case, we recommend that you contact USPS with your tracking number and then message and let us know what they say.

Why haven't I heard back from customer support?

Currently, we are a very small company and we wear a lot of hats. For messages received during business hours, we shoot to respond within a few hours, but if things are particularly busy, it may take us a day or two to respond. Don't worry, we'll get back to you as soon as possible--we promise. :)

Custom and personalized orders

If your phone is not on the website, then unfortunately we don't carry it—either because we just can't find the right phone cases for your phone or they just aren't popular enough for us to have full-time. If you'd like to see if we've got it in the pipeline, though, feel free to message us!

Seller details

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