Catie Cullari

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Catie Cullari

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Shop policies

Last updated on October 11, 2015
Welcome to Ink and Nod Designs! I hope you can find some fun and unique calligraphy options for any event in my shop! Please feel free to reach out to me if you want to do a custom order and make changes to any existing items in my shop. I'm happy to work with you on any new ideas you have as well!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Any NON CUSTOM items can be returned within 7 days of receipt with valid issue/concern (product quality, damaged during shipment). I want you to love your purchase so if there are any concerns or issues please let me know ASAP.

Only the product amount is refunded upon receipt of returned item. Buyer is responsible for cost of shipping back to seller.

Please keep in mind that color varies on individual computer screens. I recommend purchasing a sample in the colors you'd like so you can be sure it's what you want before a custom order is completed.

CUSTOM ITEMS ARE NON-RETURNABLE
Payment
All payments are due upon purchase of each listing. No items will be shipped out until the payment has been received.
Shipping
All orders within the U.S. will be shipped Priority Mail. Your package should arrive within 1-3 days. Priority mail now includes delivery confirmation.

All international orders will be shipped First Class Mail International or Priority depending on weight. Shipment time for this method varies.

For large international orders, priority mail must be used. International Priority mail takes 6-10 days.

Express mail is also available for an additional charge. This usually arrives next day domestically, or 3-5 days internationally. Express mail is the only option that you can get a tracking number.

If you have a deadline for shipping, please let me know before you purchase an item to insure it can be shipped in the proper amount of time withoout an extra cost. RUSH ORDERS ARE ACCEPTED FOR AN ADDITIONAL COST. PLEASE BE SURE TO CHECK WITH ME BEFORE YOUR PURCHASE IS MADE.
Additional policies and FAQs
For any listings that require name and addresses, I will require needed information sent in a specific format. Once the listing is purchased, I will message you directly with instructions on how I will need that information. Please make sure to double check all spelling and addresses as I will copy the information exactly as I receive it.

Also, please note that most items are made by hand to order. Your product may appear slightly differently than what's pictured. I do my best to make sure the quality of each product is the best it can be.