inkscissors' Shop Policies
I am a lover of all things involving the crafty world and I'd like to share my enthusiasm with you here in my little corner of Etsy. I have been papercrafting since 2006 and I haven't looked back since then. My interests began with scrapbooking, moved on to cardmaking, and now I'm just all over the place with mini albums, tags, and anything new that catches my fancy! As my interests grow, so do the products offered in my shop.
I love to use only high quality cardstock in my products. I believe that it makes my products extremely sturdy, especially my handmade house gift boxes. Adhesives used on my items are also of a high caliber and should ensure that items do not fall apart.
All my handmade items are made by me and I will only sell items I would use in my own crafting or gifting. Please remember that my products are made by hand so slight differences may be seen when bought in multiples. However, that does not diminish the quality of the product you are receiving and those differences lend their own charm.
Just like any hobby, my love for paper crafty things has extended into the wonderful world of crafty supplies. In my shop you can also find some one-of-a-kind handmade supplies such as mini spools hand-stained in my exclusive mix of colors.
I am also a proud member of the Sampler Village Etsy team (http://SamplerVillageTeam.etsy.com) since August 2010. Click onto their page to view a listing of all the fabulous team members. Visit http://SamplerVillage.etsy.com to find out more of what Sampler Village does.
Please, if you have any questions or comments, do not hesitate to contact me. I would be happy to answer any questions or address any concerns.
**Visit my personal blog for shop updates/crafty endeavors: http://inkscissors.blogspot.com **
**Subscribe to my shop mailing list: http://eepurl.com/j_wlP **
I accept Paypal as a payment method. You do not need a PayPal Account to pay for your items through PayPal.
You can also choose to pay with a credit card using your Etsy account.
A 6% sales tax will be added to all Maryland sales.
Packages will be shipped within the number of business days specified on the listing. Expedited shipping can be purchased along with the listing, if available.
All standard shipping charges specify USPS First Class shipping except where noted (e.g. mini books, paper houses). Standard USPS First Class shipping will not include tracking information. Only items purchased with USPS Priority will include tracking information, unless requested by the buyer at time of purchase.
If you would like to ensure that your package arrives by a certain date, please contact me before purchasing so I can adjust shipping costs to reflect priority or express postage.
I will use the address listed on the buyer's Etsy account unless otherwise specified at time of purchase. Please ensure your address is correct!
Please note that shipping price includes materials used to pack the items (i.e. box, fillers, containers) and also my time that went into carefully wrapping and shipping the item.
With regards to international shipping, please convo me with the items you wish to purchase and I can weigh and estimate the cost of shipping. Please be aware that there may be customs charges involved with shipping charges. Once we have agreed to the amount, I can set up a custom listing with the appropriate shipping and handling fees. Shipping fees will always include insurance. Additional customs charges are the responsibility of the buyer.
In my experience, it can take anywhere from 2-5 weeks for international orders to arrive. Please allow a full month for your package to arrive. I am unable to pursue a missing case until a full month has passed.
Refunds and Exchanges
**Refunds & Exchanges**
I am sorry, but at this time ink & scissors cannot accept refunds or exchanges. Please purchase seriously.
For specially created custom orders which require a new design, I will use my own creative judgement unless otherwise asked. If you wish to see the item before I ship it, please request it before I create a listing. This way all details and instructions are firm. If you are unhappy upon receiving the product, I apologize but I cannot refund an item that has already been agreed upon based on the terms laid down by our discussions.
Unless insurance is purchased, I cannot refund an item that has been damaged during shipment.
Additional Policies and FAQs
**Custom Orders - update 1/7/2014**
At this time, I will be doing custom orders that are limited in scope. This will include only orders for larger quantities or in a different color. Custom orders for new product development (e.g. creating a new shade for mini clothespins) cannot be completed at this time. Thank you for your understanding!
I live in a smoke-free home, but I do own cats.
If you would like to contact me by email:
inkscissors [!at] gmail.com
I am happy to accept custom orders. Please convo me and I will try and accommodate your needs. Custom orders can include multiples of an item or applying a specific theme, color, etc. Please allow 7-10 days from receipt of payment for your order to be completed.
For custom orders that require additional design time, a rough mock-up can be created for little or no cost depending on the scope of the project. Photos can then be emailed before a final decision is made.
Last Updated September 11, 2014