Innocencejewellery

Innocence ... Purity By Design

0 Sales

Innocencejewellery

Innocence ... Purity By Design

0 Sales On Etsy since 2009

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Innocencejewellery

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Innocencejewellery

Shop policies

Last updated on March 17, 2011
Innocence Jewellery Design creates jewellery & accessories that are unique, contemporary & exquisitely crafted. My handcrafted jewellery & accessories merge with the beauty of glass beads, Swarovski crystals & semi-precious stones. Whether you are after a jewellery set to turn heads at the office or for some glamour on that all important evening, Innocence Jewellery Design can give you a rare treasure that is as enchanting as it is stunning. Innocence … Purity By Design

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
***International Orders***
• International Order payments accepted via PayPal & credit card only. (To pay by credit card, select the Paypal option at checkout and on the Paypal login there is a link to pay by credit card if you do not have a Paypal account.)

***UK Orders***
• UK Order payments accepted via PayPal, credit card, cheque or money order. (To pay by credit card, select the Paypal option at checkout and on the Paypal login there is a link to pay by credit card if you do not have a Paypal account.)

***International & UK Orders***
• Please make payments within 3 working days of sale.
• Orders that have not been paid for within 3 working days will be cancelled.
• Please feel free to contact me if there is any issue with payment.
• All orders processed within 1 -2 working days of payment clearing.
• Please be aware that some countries may charge customs fees. Buyers are responsible for paying their own customs fees.
Shipping
***International Orders***
• I will notify you by email/convo when your item has been despatched.
• International deliveries take approx 7-10 working days, but please allow up to 21 days.
• Shipping to Europe, the far east, America, Australia & New Zealand will be via Royal Mail Airsure. This is a trackable method of delivery. The cost of postage will be worked out depending on your location.
• It is advisable for customers to use the option to upgrade their shipping to include insurance in the event an item is either lost or damaged.


***UK Orders***
• I will notify you by email/convo when your item has been despatched.
• UK delivery takes approx 2-3 working days from the despatch date, but please allow up to 14 working days.
• Items under £15 combined value are sent using Royal Mail First Class Postage. Proof of despatch always obtained.
• Items over £15 combined value are sent using Royal Mail First Class Recorded Delivery. Proof of despatch always obtained.
• If you would like your items on a specific delivery service like Recorded or Special Delivery, please let me know before paying via PayPal as I would need to send you a revised cost and invoice as these services are charged at a higher rate by Royal Mail.
• Postage always charged at higher rate first.
Refunds and Exchanges
I hope that you love your piece of jewellery as much as I do but if for any reason you are dissatisfied with your purchase, please contact me within 48 hours of receiving it to discuss.

• Full refunds & exchanges may only be issued if items are returned in their original condition, unused with all packaging within 7 days of receipt.
• Postage costs are non refundable.
• Postage costs for returning items is the responsibility of the buyer.
• Pierced earrings are not eligible for a refund unless faulty for health & hygiene reasons.
• Please contact me at innocencedesign [!at] ymail.com prior to returning any items.
• Refunds & returns are assessed on a case-by-case basis.
Additional policies and FAQs
All orders come either gift boxed or in a gorgeous organza pouch - please see listings for details.

I love doing custom commissions so convo/email me if there is something special you have in mind or if you would just like a piece in another colour or sizes amended. Leadtime averages between 3 to 8 weeks, depending on the complexity of the bespoke piece(s).