InvenzioniDiFilo

Invenzioni di Filo ** Lovely things for dreamers **

236 Sales

InvenzioniDiFilo

Invenzioni di Filo ** Lovely things for dreamers **

236 Sales On Etsy since 2014

5 out of 5 stars (20)

Shop owner

Contact

InvenzioniDiFilo is taking a short break

Loading
Elle

Contact shop owner

Elle

Shop policies

Last updated on May 8, 2018
Welcome to my Etsy shop!

I'm Elle; I love to design crochet and knit stuff and I also adore drawing and making toys.

Hope you enjoy my shop; don't hesitate to contact me if you've any questions: I'll be happy to help you!

Elle
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Returns and exchange details
PATTERNS and PRINTABLE ART
I'm sorry, but due to the nature of a digital product there will be no refunds after you have received the files. If you need some assistance, contact me and I'll be happy to help you!

HANDMADE ITEMS
Handmade products can be returned, with a refund of 75% of the costs that you paid to the Etsy shop when purchasing the item (price of the listing + shipping)
The costs related to payment methods (PayPal fees etc.) won't be refunded.
All the costs for returning an item (shipping, duty/custom fees etc.) are responsibility of the buyer.
The refund will be sent to the customer once I've received the package; if the package is lost during the return shipping, the refund won't be possible.

If you want to return a handmade toy, please contact me within 7 days from delivery and send it back within 14 days from delivery.

Thank you for your understanding.
Payment
I accept payments via Pay Pal; items will be shipped after payment has been received.
Shipping
PATTERNS
Single patterns and printable art files will be available via Instant Download immediately after payment.
Patterns not suitable for instant download (multi-pattern deals) will be emailed to you within 24 hours after payment.

HANDMADE ITEMS
Handmade items are shipped in 1-4 days by standard mail and take 3-5 days to get to European countries, up to 10-15 days for the other countries I ship to.

Since I cannot respond for any kind of package loss (by the postal service or others), if you'd like to switch to tracked/insured shipping, please contact me before purchasing the product to let me quantify the additional costs.

All customs/duty fees (if any) are the responsibility of the buyer.

I will ship to the address listed with Etsy unless directed otherwise.
Additional policies and FAQs
Please note that a crochet/knit pattern purchase from my shop is also an agreement to never re-write, re-sell, or distribute the patterns themselves.

Printable art is for personal use only as well.

Handmade toys and related materials, pictures, etc. are original designs copyrighted by Invenzioni di Filo - Adopt a Nemo 2018, all rights reserved.