crafterstyle on Oct 4, 2013
I ordered this item over 6 weeks ago and had not seen it arrive. I sent the vendor a message stating that I had not received the item and would like a refund. The vendor responded by apoligizing and alerting me that the item was now on it's way. I responded that I had requested a refund and did not want this product. The vendor said "but it is already on its way, what can I do?" I told the vendor that in my first message I had requested a refund. The vendor then claimed to have found my unfilled order the day before my message and shipped before reading my request. I SMELL A RAT.
ioannis responded on Oct 14, 2013
You can request a cancelation of your order,two days after purchase and the seller according to the etsy policy,should agree to your request.After these two days , the seller isn't obligated to agree.You can check that here https://www.etsy.com/help/article/1945 . I'm really sorry about this situation and about your unsatisfaction. I'm waiting to hear from you your opinion about the mold :)
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