iragraphics

Privacy Policy (GDPR-Compliant)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to give to me), such as:

- Your name
- Email address
- Postal address
- Payment information
- Details of the product you are ordering
- You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
As needed to provide my services, such as fulfilling your order, resolving disputes, or providing customer support.
If necessary to comply with a legal obligation or court order or in connection with a legal claim.
As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services, and 2) compliance with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

I share your personal information for very limited reasons and in limited circumstances, such as:

- Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

- Service providers: I engage trusted third parties (such as delivery companies) to perform functions and provide services for my shop. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce agreements. I generally keep your data for 4 years.

5. Transfers of Personal Data Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases:

Access: You may have the right to access and receive a copy of the personal information I hold about you.

Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information (except where I am required to store data for legal reasons).

Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain: If you reside in the EU and wish to raise a concern about my use of your information (without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. How to Contact Me
For purposes of EU data protection law, I, Iryna Purdenko, am the data controller of your personal information.
If you have any questions or concerns, you may contact me at:
Email: hello.iragraphics@gmail.com