IraRott

Ready to ship handmade creations

Chatham, Canada | 1907 Sales

IraRott

Ready to ship handmade creations

Chatham, Canada 1907 Sales On Etsy since 2009

5 out of 5 stars (597)

Announcement   All handmade items in this shop are ready to ship next business day.
IRAROTT PATTERNS can be found here: https://www.etsy.com/shop/IRAROTTpatterns

Announcement

Last updated on Nov 26, 2018

All handmade items in this shop are ready to ship next business day.
IRAROTT PATTERNS can be found here: https://www.etsy.com/shop/IRAROTTpatterns

Ira Rott

Contact shop owner

Ira Rott

View all 46 items

Reviews

Average item review
5 out of 5 stars
(597)
See reviews that mention:
quality 109 shipping 99 customer service 56
View all 597 reviews

Updates

Merry Christmas and best wishes for 2019, everyone! All handmade items are 10% off until the end of the year!
Today is the last day of our biggest sale of the year - save 10% + get free shipping in Canada & USA until midnight EST.
Jimmy the Hybrid Car Rug is ready to ship next business day, take him home before someone else does...and SAVE 10% + get FREE shipping to Canada & USA until November 26 (EST).
View all 51 updates

About

My story

I am a Knit & Crochet Designer living in Southern Ontario, Canada. I began learning my skill from my mom, grandma, and great grandma when i was in middle school. This wonderful tradition has been passed on from generation to generation in our family, and has become my passion through design. If you have any questions, please feel free to contact me!

Thank you for visiting my Etsy Shop!

Sincerely, Ira Rott

Shop members

  • Ira Rott

    Owner, Maker, Designer, Curator

    I am Knit & Crochet Designer, living in Southern Ontario, Canada.

Shop policies

Last updated on December 27, 2017
Welcome to Ira Rott Designs!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
• We take pride in providing a high quality product, if you require an exact size, please include exact measurements when ordering.

• As every item is custom made, there is no refunds or returns.

• Order Cancellation is only available within 48 hrs of order being placed. Order cancellation fee may apply if yarn/supplies were already ordered for your item. We do not cancel orders after 48 hours.

• If package was refused or returned unclaimed, we will offer you to pay for shipping & send it to you again. Please note, additional shipping fee for returned packages may apply by Canada Post and will be included in your invoice. There is no order cancellations for unclaimed or refused packages, you have 6 month to claim it and pay for shipping.
Payment
• I accept all payments through PayPal. If you do not have a PayPal account, you can also pay using your Master Card, Visa, American Express.

• Payment must be cleared before shipping If you pay with an e-check (bank card) through pay pal.

• Tax will apply to all Canadian transactions.

• If you are new to Etsy, this link might be very helpful
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Shipping
All READY to SHIP ITEMS will be shipped within 7-10 business days.
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SHIPPING to CANADA:

• STANDARD: Expedited Parcel - includes location tracking and insurance. Transit time: 1-7 business days (not guaranteed). PLEASE NOTE: If you would like to upgrade your shipping to ExpressPost with guaranteed delivery time, please send your request before ordering.
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SHIPPING to USA:
• STANDARD: Tracked Packet USA or Expedited Parcel-USA. Transit time: 4-15 business days (not guaranteed). Includes tracking option and insurance up to $100.00 CAD of merchandise. If you would like to pay additional fee for insurance or guaranteed delivery time, please contact me before ordering.

PLEASE NOTE: Shipping outside of Canada could take longer for customs reason.
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EVERYWHERE ELSE: Starting Dec 23 / 2013 we ship with tracking # only. Shipping rates and transit time vary depending on destination Country, please contact us for exact shipping rates and transit time if you do not see your country in the shipping profiles.
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Additional policies and FAQs
CUSTOMS FEES: Customs fee may be charged for orders outside of North America. Please note, we are not responsible for customs fees, brokerage charges or any other charge your country applies to our products.

SAFETY REGULATIONS: All handmade items should be used/worn under adult supervision only. Items that contain small parts, pins, detachable pieces, snaps, buttons, zipper heads, bows, rhinestones, decorative appliqués, ties, drawstrings, shoelaces, ribbons, and other dangling attachments should not be used as toys, as sleepwear, or while unsupervised.

DISCLAIMER: The Color and Buttons might vary slightly from the image on your screen due to monitor settings and/or one of a kind materials used. Please read listing descriptions and do not hesitate to contact us if you have any questions prior to ordering. We do our best to reply promptly.
Privacy
Information I Collect:

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:

~ As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
~ If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

~ Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
~ Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
~ Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU:

As a Canadian designer, I use GoDaddy for email services, which is based in the USA. Any emails related to Etsy transactions would go through our email server and kept for a limited time.

Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

~ Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
~ Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
~ Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
~ Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:

You can send me a message through etsy or email me at ira [!at] irarott.com