IsabellaEve

Handmade clothing, jewelry & lingerie

30 Sales

IsabellaEve

Handmade clothing, jewelry & lingerie

30 Sales On Etsy since 2010

0 out of 5 stars
(20)

Shop owner

Danielle

Contact

Announcement   WELCOME! Thanks for stopping by :) Enjoy free shipping with code 'freeship' at checkout!

Announcement

WELCOME! Thanks for stopping by :) Enjoy free shipping with code 'freeship' at checkout!

Danielle

Contact shop owner

Danielle

Reviews

No reviews in the last year

Anonymous on Apr 9, 2012

1 out of 5 stars

Item came damaged, unwearable and unable to mend. two seams undone on sides and crotch seam unstiched on first wash. Seller has not responded in weeks to resolve the situation.

View all 20 reviews

Shop policies

Last updated on February 12, 2011
Hello! In my shop you'll find anything feminine :) I make clothing, jewelry and lingerie/lounge-wear. Feel free to ask me about custom orders, as I may or may not have the same fabric available at the time of purchase that was used on a ready to ship item. Any questions at all are welcomed, please ask!

If you should have any questions at all and they are not answered here or in my item description, please don't hesitate to convo me!! I want to serve the Etsy community as best I can, and my goal to my customers is always outstanding customer service!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
I accept PayPal, and will accept a money order as well. Please DO NOT send cash. Please DO NOT send personal checks, as they are not accepted. If paying by money order, please be sure to keep your receipt.

Please pay promptly, unless there have been arrangements made prior to buying.

If you have committed to a purchase and do not respond to my messages about payment, I will have no choice but to cancel the order and re-list your item/s, if you commit to buy and then find you cannot pay right away, please message me and we can work something out that suits you better.
Shipping
All items are shipped via USPS First Class Mail. The shipping cost is the current First-Class mail rate, plus Delivery Confirmation. I usually ship an item the same day as payment, provided that payment has cleared, otherwise within 1-3 days (with the exception being any custom orders, please allow one week for production on custom orders). If you would like an upgrade for shipping, please convo me for details.

All items will have a tracking number, I will message you with that info as soon as it ships.

If your order is large/expensive, please ask me about insuring it for piece of mind. I cannot be held responsible for loss or damage once it ships.

International shipping - I gladly ship outside the US. Please note that any import duties, taxes and other charges are not included, these will be the buyer's responsibility. Please check with your country's customs office to determine what these additional costs if any, will be prior to buying.

International shipping is one flat rate; all items are shipped via USPS First Class International. If you should need Express or Priority Mail International, please convo me for details.
Refunds and Exchanges
Anything in my shop can be returned with the exception of panties. Underwear cannot be returned or exchanged.

I would not have someone be stuck with an item that they don't like or won't wear, that's not my business practice. Ready-to-ship items can be returned or exchanged within 7 days of receipt. Refund will be given as money back, or an exchange for something else in my shop.

Conditions for returns/exchanges - Please convo me BEFORE inquiring about any refund/return/exchanges and see return policies below first.

1) The item must be in the same condition as it was when I shipped it.
2) Please return the item the same way it was sent to you (usps) and insured for the full value of the item.
3) The item must be sent back to me in a safe package to prevent damage. I recommend using the same package I sent it in to be safe.
Additional policies and FAQs
I am open to custom order requests, however I don't have the resources that enable me to have a large amount of the same fabrics that would let me create a custom size in that same fabric. If you see something you like in my shop, and you would like a custom pair/item, please message me for details, I may have enough of that same fabric, or it still may be available to me, or I could create a custom item in another similar fabric.