MuseBridalBoutique

Convertible Dresses and Bridesmaids Dresses

Port Angeles, Washington

MuseBridalBoutique is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

MuseBridalBoutique is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on July 15, 2012
Welcome to Muse where convertible dresses are our specialty!

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JULY 2012 UPDATE:

New Lower prices! How can we offer the same great dresses at a new lower price?

Here's How!

You may be aware that there are many convertible dresses on the market besides Muse dresses. After some intensive market reasearch we realized that we are virtually the only company that hems all edges of the dresses! Convertible dresses ranging from $79 to $300 are all sold with raw edges.

It had never occured to us to NOT hem our dresses however it appears that customers love these dresses regardless of whether they are hemmed or not!

So to get to the point we are now offering our beautiful dresses unhemmed at around 20% less - if you prefer to have your dress hemmed we can do that too!

For the budget concious Bride, Bridesmaid or Fashionista our new lower prices will be a welcome perk As always our dresses come with a complimentary matching bandeau and are customizable for size, length , color and fabric.

Same great dresses- new lower price!
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SHIPPING TIMES:

Single dresses ship in 3-4 weeks
Bridal Party orders ship in 4-12 weeks ( contact us for current timelines).
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♥ There are now two ways to order for your Bridal Party! Have your Bridesmaids purchase separately for a 10% discount ( less work for the Bride!) or purchase your dresses in bulk and receive 15% off ( only available for Classic, Butterfly, Sassy and Full length dresses).
See below for details!

BRIDAL PARTY FAQ'S

HOW DO I PROCEED WITH A BRIDAL PARTY ORDER?

1. SEPARATE ORDERS- 10% DISCOUNT

This has worked really well for our Customers as this allows each Bridesmaids to purchase their own dress and add their sizing information when they order! No need for the Bride to collect money or gather sizing information. Brides have enough to planning to take care of- let your Bridesmaids do this part!

When you are ready to get started please e-mail us with the following information so that we can set up your Bridal Part Reserved listing:

Wedding Date
Name, e-mail and phone number of Bride
Names of Bridesmaids
# of dresses
Style of dress
Fabric and color choice
Separate shipping ( $20 each) or combined shipping ( $10 each)
Deadline to order for Bridesmaids** - once ALL order are placed we order fabric and schedule production- dresses would be ready 4-12 weeks later depending on current workoad. Please confirm your timeline with us before placing an order weeks later.

2. BULK ORDER- 15% DISCOUNT.

Purchase your dresses in bulk to receive a 15% discount! This is new for Spring 2012. Our shop now has a section with bulk listings for or Classic, Butterfly and Sassy Convertible dresses as well as Full Length Gowns. Order 3-10 dresses, pay in full and add all measurements/ dresses sizes. Done! See here for these listings:

http://www.etsy.com/shop/MuseBridalBoutique?section_id=10979416

IMPORTANT:
Bridal Party Orders are currently taking 4-12 weeks to complete ( depending on fabric availability, time of year and our current work load) and another week to ship. This timeline is calculated from the date the FINAL DRESS IS PURCHASED. We do not order fabric or schedule production untill all dresses have been purchased. Given this we ask that the you give your Bridal Party a deadline to place their order. You will be able to monitor how many dresses have been purchased by checking the upper right hand corner of the listing. It is the customers responsibility to ensure that orders are placed in a timely manner so that delays do not occur.

WHAT SIZES DO YOU OFFER?

We can do sizes 0-24!

Size 14 and above are an additional $30 per dress

NOTES ON MEASURING FOR LENGTH:
1.For the most accurate measurements have a friend help and wear only a bra and leggings or bare legs.
2.For full length you should take into account the shoes you may be wearing. If in doubt it is better to err on the longer side as the hem can easily be taken up if need be.
3.Knee length measurements can vary up to 3” depending on where on the knee the hem will end. For instance, on a 5'11” frame ( again, this is a general guideline), knee length at the top of the knee is approx 29 1/2”, mid knee is 31” and bottom of knee is 32 ½”.
4.Based on the above example a GENERAL guideline of MID KNEE length for various heights is as follows:
5'4” - 24”
5'5”- 25”
5'6”- 26”
5'7”- 27”
5'8” - 28”
5'9” - 29”
5'10”- 30”

5. A general guideline for full length ( measured from below bust to floor) is:
5’3”- 41”
5’4” – 42”
5’5”- 43”
5’6”- 44”
5’7”- 45”
5’8” – 46”
5’9” – 47”
5’10”- 48”
Add length if need be to account for shoe height.

CAN I ORDER COLOR SWATCHES?

Absolutely- we HIGHLY recommend this as colors may vary greatly depending on your monitor. You can order swatches here:
http://www.etsy.com/shop/isadoraclothing?section_id=6568945
We may have other colors available at any given time that are not shown on the site. Let us know the color palette you are working with and we can recommend a selection for sampling.
Important: Please let us know as soon as you choose a color so that we can check stock for you as stock of these fabric can fluctuate throughout the year.

WHAT FABRICS ARE AVAILABLE?

Modal: made from the woodpulp of the beechwood tree blended with spandex. Soft feel with lovely drape. Matte finish
Satin jersey: A blend of nylon and spandex with lots of stretch and a high sheen. Perfect for a formal look.
Matte Jersey: Nylon/ spandex blend, lots of stretch. Little to no sheen.
Eco Jersey: a variety of fabric blends including, organic cotton, bamboo and soy blended with spandex.
Velvet Jersey: a blend of polyetser and spandex. A great choice for Fall/ Winter occasions.

ARE THESE DRESSES SUITABLE FOR MATERNITY?

Many of our Convertible dresses are well suited to pregnancy, such as the Classic, Reversible and full length. We will work with the pregnant Bridesmaid to achieve the right fit.

DO YOU OFFER BANDEAUS OR TUBES TO GO WITH THE DRESSES?

Yes we do! All dresses and gowns come with a complimentary matching bandeau. The bandeau will cover the back strap of a bra and produce a higher neckline at the front. The bandeau is recommended for pregnant Bridesmaids as it offers coverage of the bust without having to go over the tummy.

CAN I ORDER A SAMPLE DRESS BEFORE I ORDER A SET OF DRESSES?

We are happy to offer sample dresses that allow you to try out the convertible concept! We offer a limited number of sample dresses in the Classic style only ( straight hem) in sizes small to xxl. We cannot accomodate special color requests though we will attempt to send a dress that is similar to to the color you are interested in.

Due to sample dresses not being returned or being returned in need of washing etc we have had to change our policy.

Sample dresses cost $20 plus a refundable $75 deposit ( total $95) plus shipping in both directions. You can try the dress for up to a week with your Bridal Party before it must be returned. Once it is returned we will refund the $75 deposit and If you proceed with a Bridal Party order we would also refund or credit the $20 sample dress charge.

* Free color swatches with your sample dress order!

NOTE: We have a limited number of sample dresses at this time- please contact us as far in advance as possible to arrange a sample dress order.

DO YOU OFFER REFUNDS ON BRIDAL PARTY ORDERS?

Unfortunately we are unable to accept returns on bridal party orders. We recommend taking advantage of our color swatch listings, sample dress program and video tutorials to ensure you are choosing the right dress.
Please e-mail us with any questions and we will be happy to assist!

DO YOU OFFER A DISCOUNT FOR MULITIPLE DRESSES ORDERED?

We feel that our custom made dresses are competively priced. However we are pleased to offer two types of discounts for Bridal Parties. If you would like your Bridesmaids to purchase their dresses separately we will set up a reserved listing for your Bridal Party with a 10% discount applied. Alternatively you can purchase your dresses in a bulk order through the listings in our shop - these listings for 3-10 dresses are priced at 15% off ( see individual listings for terms and conditions)
We hope this information helps.
Please feel free to contact us to discuss your needs.
Thank you!
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Become a Fan on Facebook!

If you are already a Facebook user, why not become a Fan of Muse at:

www.facebook.com/musebridalwear

We update our Fan page frequently with Customer photos, special offers and Wedding inspiration!

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CONVERSATIONS: If you have placed and order and you need to contact us, please do so through Etsy conversations rather than via e-mail- its just easier to keep track of the many correspondences that we receive and send every day.

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ONLINE TUTORIAL FOR CHAMELEON DRESS:
youtube.com/isadoraclothing

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Accepted payment methods

Paypal
Returns and exchanges
REGULAR PRICED SINGLE ITEMS IN WHITE, IVORY, ORANGE, YELLOW:
Eligible for refund or exchange. A 20% re-stocking fee will be levied for these colors.
* Please see below for return/ exchange process

REGULAR PRICED SINGLE ITEMS- ALL OTHER COLORS:
Eligible for full refund or exchange. No re stocking fee.
*Please see below for return/ exchange process

SALE ITEMS:
NOT eligible for refund or exchange.

BRIDAL PARTY ORDERS OR ORDERS OF 2 OR MORE DRESSES:
Once any or all of the dresses have been paid for in full the order may be cancelled within 2 weeks of the order date to recieve a 50% refund of the entire purchase price. In the event that the fabric supplier is unable to provide the fabric, we will refund all monies paid upon request ( unless you are able to choose another fabric). We do not accept returns/ exchanges based on color- please order color samples before commiting to dresses for your Bridal Party.

COLOR SWATCH SAMPLES:
These are not eligible for return or exchange.

RETURN/EXCHANGE PROCESS:
You must contact us within 3 days of receipt of the item ( i.e. if you receive the parcel on a Monday you must contact us no later than Wednesday) for complete return instructions. The item must be shipped back and post marked within 5 days of receipt of the item ( By Friday in the above example). There are NO EXCEPTIONS to this.When the item is received back in its original condition and packaging we will issue a refund or exchange based on the above policies. Shipping costs in either direction are non refundable.
* In the event of an exchange the second item will not be eligible for refund or exchange.

Please let us know if you have any questions!
Thank you.
Payment
Canadian customers will be charged applicable taxes at the time of checkout.

As all of our dresses are custom made to order, if you wish to cancel an order we will charge a 20% re-stocking fee.

CUSTOMERS OUTSIDE CANADA:
Muse is NOT responsible for any duties/ taxes/ import fees that may be charged upon receipt of the item- regardles of the delivery service used.. For instance It is our understanding that VAT in EU is at least 17%. Please familiarize yourself with yoru local duties and taxes if this is a concern..
Shipping
Items are shipped via Expedited Parcel from Canada post which has a delivery time of 2-7 days in Canada, 5-15 days to the US and 1-3 weeks internationally*.

*If no international shipping price is listed, please convo us for a quote.

NOTE: Muse Bridal Wear is not responsible for any local duties or taxes that may be incurred at the time of delivery.