ishhandmade
Brisbane, Australia |
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Shop policies
Last updated on
November 20, 2013
Thank you for visiting my store! :)
ish handmade always considers the environment in choice of materials and packaging. If recycled packaging options are available as well as practical they are my first choice. Keeping the item safe during transit is always a priority, so I have chosen to ship my smaller items in reusable tins packed with shredded office paper to avoid damage to the piece, and to keep postage prices down. Larger items are packaged in recycled cardboard boxes using shredded office paper, and protected with bubble wrap - reused where possible. :)
ish handmade always considers the environment in choice of materials and packaging. If recycled packaging options are available as well as practical they are my first choice. Keeping the item safe during transit is always a priority, so I have chosen to ship my smaller items in reusable tins packed with shredded office paper to avoid damage to the piece, and to keep postage prices down. Larger items are packaged in recycled cardboard boxes using shredded office paper, and protected with bubble wrap - reused where possible. :)
Accepted payment methods
Returns and exchanges
I am unable to refund an item due to damage in transit or if you simply change your mind. All parcels leave the premises in perfect condition and I pack all items carefully to protect them from damage. If you believe you have received an item that wasn't as described, please contact me so we can discuss possible solutions.
Payment
I accept payment via paypal or direct deposit to my bank account. I ask that payment be made within 3 days of purchase.
Shipping
I will endeavour to post your item within 3 working days after your payment has been cleared, via Australia Post. Australia Post quote 1 to 4 business days for delivery, so allow at least 7 business days. If you require an item urgently, please contact me to discuss other options before finalising your purchase.
If you purchase more than one larger item (ie, packaged in box, not tin), please contact me to enquire about combining postage as I will need to check combined weights :)
If you purchase more than one larger item (ie, packaged in box, not tin), please contact me to enquire about combining postage as I will need to check combined weights :)