Shop policies
Last updated on
April 30, 2022
With a growing array of selections you can add my designs to any outfit for any occasion. Because all of my pieces are handmade & made to order we can customize a design to your specifications and bring it to you with a promise of outstanding quality, service and value.
Featuring over 400 designs, all of my jewelry is handmade with love. Precious and semi-precious gemstones, Austrian crystals, freshwater pearls, and other stones are used in combination to create a wonderful palette of colors to create special designs for you. Colored craft wires, horseshoe nails, charms, ribbons and lace, cords and chains meet many needs for young people, unisex gifts, special needs or different size requirements. I want your purchase to be just what you wanted.
Email me at IsleOfCraftin [!at] gmail.com for price quotes or any questions you may have. You may also click the Ask A Question button by any item in my shop.
**Custom Orders** - Any design can be modified to accommodate your color wishes, style ideas, bridal or prom look. Send any pictures or material swatches to match stones. *NO RETURNS OR EXCHANGES ON CUSTOM ORDERS*
All group orders of 5 or more of the same style will receive 15% off!
Jewelry is made to order, so please allow 3-5 days before shipping. There may be a delayed notice on the shop home page when I am on a supply buying trip.
Jewelry is sent securely packaged via USPS first class mail. All US orders come with tracking. Shipping upgrades are available on the check out page.
While I strive to make all the jewelry the same each time, and to look the same as what you see on my site, sometimes due to the nature of the stones and what I have in stock (shading of color, size, shape, faceting, inclusions, etc.), this isn't always possible. Please understand that sometimes I may have to substitute a stone or use something slightly different and that is a sure sign that they are NOT mass produced. Although none are exactly alike, each one will be extremely similar.
Gemstones, Pearls, Stones, and Crystals:
All gemstones, pearls, and crystals used by Isle Of Craftin Designs are carefully selected to assure that high-quality stones are used.
Featuring over 400 designs, all of my jewelry is handmade with love. Precious and semi-precious gemstones, Austrian crystals, freshwater pearls, and other stones are used in combination to create a wonderful palette of colors to create special designs for you. Colored craft wires, horseshoe nails, charms, ribbons and lace, cords and chains meet many needs for young people, unisex gifts, special needs or different size requirements. I want your purchase to be just what you wanted.
Email me at IsleOfCraftin [!at] gmail.com for price quotes or any questions you may have. You may also click the Ask A Question button by any item in my shop.
**Custom Orders** - Any design can be modified to accommodate your color wishes, style ideas, bridal or prom look. Send any pictures or material swatches to match stones. *NO RETURNS OR EXCHANGES ON CUSTOM ORDERS*
All group orders of 5 or more of the same style will receive 15% off!
Jewelry is made to order, so please allow 3-5 days before shipping. There may be a delayed notice on the shop home page when I am on a supply buying trip.
Jewelry is sent securely packaged via USPS first class mail. All US orders come with tracking. Shipping upgrades are available on the check out page.
While I strive to make all the jewelry the same each time, and to look the same as what you see on my site, sometimes due to the nature of the stones and what I have in stock (shading of color, size, shape, faceting, inclusions, etc.), this isn't always possible. Please understand that sometimes I may have to substitute a stone or use something slightly different and that is a sure sign that they are NOT mass produced. Although none are exactly alike, each one will be extremely similar.
Gemstones, Pearls, Stones, and Crystals:
All gemstones, pearls, and crystals used by Isle Of Craftin Designs are carefully selected to assure that high-quality stones are used.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
It is important to me that you are satisfied with your order. If, for any reason, you are unhappy with your purchase, you may send back any unworn merchandise, with receipt, in re-saleable, undamaged condition within 7 days of receipt of your item/s for an exchange or shop credit. No refunds.
Shipping fees are non-refundable.
Please insure your package when returning. Credit or Exchange cannot be issued if package is lost or damaged.
Sale items & Custom orders cannot be exchanged, credited - NO EXCEPTIONS.
**Custom Orders** - Almost Any design can be modified to accommodate your color choices, bridal or prom look. Please send pictures or material swatches to match stones. *NO RETURNS OR EXCHANGES ON CUSTOM ORDERS*
If the item breaks due to craftsmanship please contact me and I will either fix or replace your item.
If your item breaks for reasons other than craftsmanship let me know and I will fix it for a small fee.
Shipping fees are non-refundable.
Please insure your package when returning. Credit or Exchange cannot be issued if package is lost or damaged.
Sale items & Custom orders cannot be exchanged, credited - NO EXCEPTIONS.
**Custom Orders** - Almost Any design can be modified to accommodate your color choices, bridal or prom look. Please send pictures or material swatches to match stones. *NO RETURNS OR EXCHANGES ON CUSTOM ORDERS*
If the item breaks due to craftsmanship please contact me and I will either fix or replace your item.
If your item breaks for reasons other than craftsmanship let me know and I will fix it for a small fee.
Payment
I accept payment through Paypal. No account? No problem! A Paypal account is not required to process payment, just a credit card! If you have any problems checking out you can try using this helpful link: http://www.etsy.com/help_guide_checkout.php, or feel free to contact us with any questions you may have!!
*Please do not choose "Other" as a payment option unless you have convo'd me first to discuss payment method and estimated delivery time*
Now accepting Credit cards directly through Etsy!
**I am now offering a 30 day layaway plan for all orders under $200. Orders over $200 I offer a 60 day layaway plan **You can reserve an item by putting down a 50% deposit and paying the remainder of the balance within the allotted time stated above**
Please contact me so I can set it up for you.
*Please do not choose "Other" as a payment option unless you have convo'd me first to discuss payment method and estimated delivery time*
Now accepting Credit cards directly through Etsy!
**I am now offering a 30 day layaway plan for all orders under $200. Orders over $200 I offer a 60 day layaway plan **You can reserve an item by putting down a 50% deposit and paying the remainder of the balance within the allotted time stated above**
Please contact me so I can set it up for you.
Shipping
SHIPPING: (I will use your Etsy address unless otherwise instructed)
***I will ship via USPS with delivery confirmation to the United States.
For international orders I will ship via USPS first class, if you would like Priority you will see the pricing on the check out page. ***Contact me for insurance prices*** I do not take responsibility for lost packages. Please let me know if this is a concern for you and want insurance to be added to your shipping.
International buyers are responsible for any local taxes or duties on their shipment. Sorry, but I cannot mark transactions as "gift" to avoid customs, doing so is illegal and can result in large fines.
All orders on in stock items will usually be shipped Via USPS within 1-2 business days once payment is received. Please allow for extra time on customized orders.
★☆★★☆★ Christmas Delivery CUTOFF DATES ★☆★★☆★
PLEASE NOTE: It's safer to order earlier in case order payment processing is delayed. During the holiday season the USPS may experience delays due to weather or high volume and packages can be delayed
★★Domestic/United States★★
FIRST CLASS/STANDARD: noon MST Thursday December 19th *NOT GUARANTEED
PRIORITY: noon Friday December 20th *NOT GUARANTEED
EXPRESS: noon Sunday December 22nd *NOT GUARANTEED
★★INTERNATIONAL★★ *NOT GUARANTEED
FIRST CLASS/STANDARD: noon MST Saturday November 30th.
PRIORITY: noon Friday December 6th. Africa & Central south America cutoff date is noon November 29th
EXPRESS: noon Friday December 13th. Africa & Central south America cutoff date is noon December 6th
☆★☆★☆★☆❤❤☆★☆★☆★☆
INTERNATIONAL SHIPPING TIMES
The USPS states international packages can take 1-6 weeks to arrive.
Average shipping time once in Postal service hands is usually 7-14 days but can take as long as 6 weeks depending on postal traffic and amount of time in Customs. Unfortunately, I have no control over shipping speed once a package is on it's way.
International buyers are responsible for any local taxes, VAT or duties on their shipment. Sorry, but I cannot mark transactions as "gift" to avoid customs, doing so is illegal and can result in large fines.
☆★☆★☆★☆☆★☆★☆★☆☆★☆★☆★☆☆★☆★☆★☆★☆★☆☆★☆☆★☆★☆★☆☆★☆★☆★☆☆★☆★☆☆★☆★☆ IF DELIVERY IS REFUSED, refund for purchase price minus original shipping charges will be issued.
☆★☆★☆★☆❤❤☆★☆★☆★☆
I do not take responsibility for lost packages. Please let me know if this is a concern for you and want insurance to be added to your shipping.
I stand by Buyer & Seller confidentiality and will not disclose personal or public profile information to 3rd parties.
CHECKING OUT:
New to Etsy? Have some questions? This is where you will find more helpful answers: http://www.etsy.com/help_guide_checkout.php
***I will ship via USPS with delivery confirmation to the United States.
For international orders I will ship via USPS first class, if you would like Priority you will see the pricing on the check out page. ***Contact me for insurance prices*** I do not take responsibility for lost packages. Please let me know if this is a concern for you and want insurance to be added to your shipping.
International buyers are responsible for any local taxes or duties on their shipment. Sorry, but I cannot mark transactions as "gift" to avoid customs, doing so is illegal and can result in large fines.
All orders on in stock items will usually be shipped Via USPS within 1-2 business days once payment is received. Please allow for extra time on customized orders.
★☆★★☆★ Christmas Delivery CUTOFF DATES ★☆★★☆★
PLEASE NOTE: It's safer to order earlier in case order payment processing is delayed. During the holiday season the USPS may experience delays due to weather or high volume and packages can be delayed
★★Domestic/United States★★
FIRST CLASS/STANDARD: noon MST Thursday December 19th *NOT GUARANTEED
PRIORITY: noon Friday December 20th *NOT GUARANTEED
EXPRESS: noon Sunday December 22nd *NOT GUARANTEED
★★INTERNATIONAL★★ *NOT GUARANTEED
FIRST CLASS/STANDARD: noon MST Saturday November 30th.
PRIORITY: noon Friday December 6th. Africa & Central south America cutoff date is noon November 29th
EXPRESS: noon Friday December 13th. Africa & Central south America cutoff date is noon December 6th
☆★☆★☆★☆❤❤☆★☆★☆★☆
INTERNATIONAL SHIPPING TIMES
The USPS states international packages can take 1-6 weeks to arrive.
Average shipping time once in Postal service hands is usually 7-14 days but can take as long as 6 weeks depending on postal traffic and amount of time in Customs. Unfortunately, I have no control over shipping speed once a package is on it's way.
International buyers are responsible for any local taxes, VAT or duties on their shipment. Sorry, but I cannot mark transactions as "gift" to avoid customs, doing so is illegal and can result in large fines.
☆★☆★☆★☆☆★☆★☆★☆☆★☆★☆★☆☆★☆★☆★☆★☆★☆☆★☆☆★☆★☆★☆☆★☆★☆★☆☆★☆★☆☆★☆★☆ IF DELIVERY IS REFUSED, refund for purchase price minus original shipping charges will be issued.
☆★☆★☆★☆❤❤☆★☆★☆★☆
I do not take responsibility for lost packages. Please let me know if this is a concern for you and want insurance to be added to your shipping.
I stand by Buyer & Seller confidentiality and will not disclose personal or public profile information to 3rd parties.
CHECKING OUT:
New to Etsy? Have some questions? This is where you will find more helpful answers: http://www.etsy.com/help_guide_checkout.php
Additional policies and FAQs
*PRIVACY
I stand by Buyer & Seller confidentiality and will not disclose personal or public profile information to 3rd parties.
*CARE AND CLEANING OF YOUR JEWELRY
(Turquoise, Larimar, Coral, and other porous stones are not recommended to be placed in cleaning solutions).
Gold - while gold-filled jewelry does not tarnish as does sterling silver, occasionally it can be cleaned/polished (the same way as regular 14k gold) using warm soapy water and an old toothbrush. Or, you can use a commercial liquid gold cleaner.
Sterling silver needs to be cleaned often to keep it bright and shiny, as it will tarnish and become dull and dingy looking, eventually oxidizing and turning almost black (unless you want it to look blackened). You can just dunk your jewelry in a jewelry cleaning liquid, swish it around for about 5-7 seconds and pull it out...any longer may damage stones!!! Keeping your sterling silver jewelry protected in a jewelry box or commercial jewelry bags infused with anti-tarnishing agents will help slow down the tarnishing.
Rinse with warm running water and dry with a paper towel (NOT a cloth or terry cloth towel, as it may snag!), and your jewelry will look bright and shiny again.
All Isle Of Craftin Designs jewelry should be handled with care, as it is delicate. If it does snag on something, do not pull at the jewelry as it may stretch it out of shape. Gently hold the jewelry and try loosening the snagged item instead.
While not being worn, the jewelry should be carefully stored in separate quarters away from other jewelry, to keep it from getting tangled. Optimally it should be hung up on special displays designed for hanging jewelry.
Natural Raw Gemstone Crystals and tumbled crystals in Key Chains may break or crack if treated roughly. ~Please Avoid~ throwing or banging against hard surfaces, closing in car doors, dropping or handling roughly to help ensure the crystal’s long life.
All written and/or other materials that are part of Isle Of Craftin Jewelry / IsleOfCraftin Designs may not be copied, reproduced, modified, manipulated in any manner, published, or participate in the transfer or sale in any way. All Content is copyrighted as a collective work under the U.S. and international copyright laws.
I have created many unique, original designs over the years and would appreciate that my designs not be replicated or copied in any way.
Last Updated April 12, 2020
I stand by Buyer & Seller confidentiality and will not disclose personal or public profile information to 3rd parties.
*CARE AND CLEANING OF YOUR JEWELRY
(Turquoise, Larimar, Coral, and other porous stones are not recommended to be placed in cleaning solutions).
Gold - while gold-filled jewelry does not tarnish as does sterling silver, occasionally it can be cleaned/polished (the same way as regular 14k gold) using warm soapy water and an old toothbrush. Or, you can use a commercial liquid gold cleaner.
Sterling silver needs to be cleaned often to keep it bright and shiny, as it will tarnish and become dull and dingy looking, eventually oxidizing and turning almost black (unless you want it to look blackened). You can just dunk your jewelry in a jewelry cleaning liquid, swish it around for about 5-7 seconds and pull it out...any longer may damage stones!!! Keeping your sterling silver jewelry protected in a jewelry box or commercial jewelry bags infused with anti-tarnishing agents will help slow down the tarnishing.
Rinse with warm running water and dry with a paper towel (NOT a cloth or terry cloth towel, as it may snag!), and your jewelry will look bright and shiny again.
All Isle Of Craftin Designs jewelry should be handled with care, as it is delicate. If it does snag on something, do not pull at the jewelry as it may stretch it out of shape. Gently hold the jewelry and try loosening the snagged item instead.
While not being worn, the jewelry should be carefully stored in separate quarters away from other jewelry, to keep it from getting tangled. Optimally it should be hung up on special displays designed for hanging jewelry.
Natural Raw Gemstone Crystals and tumbled crystals in Key Chains may break or crack if treated roughly. ~Please Avoid~ throwing or banging against hard surfaces, closing in car doors, dropping or handling roughly to help ensure the crystal’s long life.
All written and/or other materials that are part of Isle Of Craftin Jewelry / IsleOfCraftin Designs may not be copied, reproduced, modified, manipulated in any manner, published, or participate in the transfer or sale in any way. All Content is copyrighted as a collective work under the U.S. and international copyright laws.
I have created many unique, original designs over the years and would appreciate that my designs not be replicated or copied in any way.
Last Updated April 12, 2020