isurfaceart

Welcome to Innovative Surface Art

Saratoga Springs, Utah On Etsy since 2009

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

isurfaceart

Welcome to Innovative Surface Art

Saratoga Springs, Utah | 3,386 Sales

Announcement    New in 2020! You can follow me on Instagram for updates on new beads and oldies but goodies. I will also post discount coupons for Etsy starting the middle of June: www.instagram.com/innovative_surface_art/
My shop will be "on vacation" from June 5th through June 12th. Thank you! ~Valerie

Announcement

Last updated on Mar 11, 2020

New in 2020! You can follow me on Instagram for updates on new beads and oldies but goodies. I will also post discount coupons for Etsy starting the middle of June: www.instagram.com/innovative_surface_art/
My shop will be "on vacation" from June 5th through June 12th. Thank you! ~Valerie

Items

 

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Innovative Surface Art

Contact shop owner

Innovative Surface Art

Reviews

Average item review
5 out of 5 stars
(902)
See reviews that mention:
quality 101 shipping 172 customer service 168

About isurfaceart

Sales 3,386
On Etsy since 2009

Around the web

Production partners

  • Beijing Sanyata Craftworks Co., Ltd.

    Beijing, China

    This partner produces the two wood key rings to my specifications so that I can engrave personalized and custom designed key rings for customers.

Shop policies

Last updated on March 13, 2020
Greeting from Innovative Surface Art! My name is Valerie and I love to laser engrave anything I can get my hands on. I have over 200 different items in stock and look forward to posting more items each year. Hope you will visit again soon. Enjoy the art of creativity!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Questions or problems please let me know.
Shipping
Items are shipped within 3-5 business days once personalization and payment have been received.

I ship items USPS or FedEx upon request. Please select your shipping preference when checking out. If you need the item sooner than later, Priority Mail is recommended.

Items shipped international mail should arrive within 14-30 business days once your items have shipped unless purchasing upgraded shipping.

Who pays for customs fees?
Generally, buyers pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

Most sellers on Etsy are unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes. The customer is responsible for all fees.
Additional policies and FAQs
FAQ's

Q: How can I receive my items faster?
A: Add this link to your cart for a RUSH order.
https://www.etsy.com/listing/215584628/rush-order-hurry-hurry-hurry?ref=shop_home_active_2
Also, choosing a faster shipping option works well too.

Q: Can you engrave logos?
A: I can engrave very simple black and white logos on most items due to the small size of the engraving.

Q: Do you engrave different fonts?
A: Yes, I can engrave most fonts found in Microsoft Windows or free downloads. Please check with me before purchasing your item to see if the font will work for your requested item. Some work better than others.

Q: Can I send you my beads to be engraved?
A: Yes, as long as they are the right type of beads. All beads must be approved before sending.

Q: How much does it cost to have my beads engraved by you?
A: I work with customers one on one to determine the cost. Many variables include the type of material, size and if the bead is engraved on one or more sides. Please contact me for more information.

Q: Do you only engrave wood, stone and shell beads?
A: No, I also metal mark stainless steel beads.

Q: What types of stones do you engrave?
A: The ones that work the best are onyx, agate, carnelian, new jade, serpentine and other stones of this type. Anything very crystalline does not work well. The stones must be very smooth without divots.

Q: How come it takes so long for you to answer my questions?
A: I am a full time mom and a part time engraver. My family has always come first and always will. My husband is off on Fridays so we spend most of the three day weekend doing projects around the house, fun things as a family or just relaxing. Most messages are answered Monday morning. Thanks for your patience.

Q: Do you ever give discounts?
A: Occasionally I will post a Coupon Code on my store front page. Check there before you check out. :)