itchyeyedesigns' Shop Policies
Welcome to my shop, Itchyeye Designs. I have always created pretty things in my spare time. I enjoy creating pieces that speak to me through color and texture and I have recently decided to share them here on Etsy. I have a great passion for design and while my pieces are not perfect, it is their imperfection that makes them unique and one of a kind. The "artsy" side of me hates to edit and so what gets created stays in its original form. That is what makes it art I suppose. I hope you find something here to make you smile, I am happy to be here sharing my jewelry, ceramics, photography, and other items with you! Thank you so much for stopping by. You are appreciated! Everything posted on this site was created solely by me, Michelle McCullough, Please do not copy.
I accept Paypal only please. Most items will ship within 3 business days, once payment is received, custom items may take longer. You have 2 days to cancel any order, I understand sometimes things come up and you need to change your mind. :)
US shipping only. I ship with first class mail or I ship with USPS (whichever is less expensive and appropriate for the product). Priority shipping through the US Postal Service. "If it fits, it ships". I will always provide a tracking number with your order. Insurance provided upon request and for an additional charge.
Refunds and Exchanges
In my previous life, before I was laid off, I was a Customer Relations Manager. It is just a fancy title to say that I actually care about people and making them happy. I do! Customer Service is a lost art. I want you to be happy with all parts of our transaction together. If you have any issues, just let me know and I can promise you with certainty, that I will make it right. If you do not feel I represented the item correctly and you are not happy with it, I will refund you fully once you have returned the item to me. My photos are very good macro digital shots that should show you exactly what you are getting. I am here to provide superior customer service to you! If you have any questions regarding an item, I am always available, so just email me so we can talk about it!
Additional Policies and FAQs
I would be happy to entertain the thought of doing custom work for you. Just ask and we can see what I can do!
All items created by Michelle McCullough-Itchyeye Designs-Little m Photo. Do not copy or reproduce in any manner. 2010, 2011, 2012, 2013, 2014, 2015.
Last Updated December 16, 2014