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Shop policies

Last updated on December 9, 2011
Thanks for taking the time to drop by It's Beautiful.

Recognition:'s holiday gift guide:

Accepted payment methods

Returns and exchanges
If I have made an error and the item is not as described or is defective, you must contact me immediately for a refund or exchange.

If there is a problem, please contact me to try to resolve it before leaving negative feedback. I'm willing to work with you but communication is key!
Paypal is the only accepted form of payment at this time. Please pay promptly upon checkout and ensure your Etsy address matches your Paypal shipping address. If the addresses don't match I will ship to your Etsy address.

If payment is not received immediately, I reserve the right to cancel the purchase at any time. Please do not make a purchase unless you intend to pay immediately, as there are others who may want to purchase it.
Countries I will no longer ship to (because of import policies/lost packages):

Orders ship within 1 to 5 BUSINESS DAYS of cleared payment. This includes e-checks which can take 6 to 8 business days to clear in Paypal.

Custom orders, especially larger ones, can take about a week to ship out.

Please note that shipping outside of Canada (including USA) can range anywhere from 1 to 4 weeks for delivery.

Insurance and tracking/delivery confirmation is recommended for all orders as I cannot be held responsible for lost/damaged packages in the mail. I keep all proof of shipping and postage receipts.

To purchase expedited shipping, tracking or insurance, please contact me for a quote BEFORE you place an order.

Please allow upto 4 weeks for delivery from the date of notice that your order has been shipped before contacting me about not having received it yet. If you didn't order tracking or insurance with me prior to purchase, then it cannot be tracked and I cannot be held responsible. Once it has been shipped, it is out of my control.

Buyers are responsible for any duties and customs charges that may be incurred.
Additional policies and FAQs
A note about raw brass: Over time, raw brass will darken to a rich patina. For a shinier finish, simply buff with a jewelry polishing cloth as needed.

To protect your purchase, please do not wear jewelry in the shower, especially pieces with cameos and cabochons.

NEVER use jewelry cleaner/polish on Swarovski crystals or rhodium plated pieces.

Questions? Feel free to send me a message. I'm convo-friendly! :)