ItsCalledSerendipity

It's Called Serendipity "The Jewelry"

Porto, Portugal · 2551 Sales

ItsCalledSerendipity

It's Called Serendipity "The Jewelry"

Porto, Portugal 2551 Sales On Etsy since 2012

4.5 out of 5 stars
(368)

Shop owner

Barbara

Contact

Announcement   Welcome to It's Called Serendipity "The Jewelry", dainty and minimalist handmade jewelry.
I am adding new items every week, so be sure to check back often.
Enjoy your stay ❤

Instagram : @itscalledserendipity
Pinterest : www.pinterest.com/itscalled

Announcement

Last updated on Jan 31, 2018

Welcome to It's Called Serendipity "The Jewelry", dainty and minimalist handmade jewelry.
I am adding new items every week, so be sure to check back often.
Enjoy your stay ❤

Instagram : @itscalledserendipity
Pinterest : www.pinterest.com/itscalled

Barbara

Contact shop owner

Barbara

View all 230 items

Reviews

Average item review
4.5 out of 5 stars
(368)
Blanca Berber

Blanca Berber on May 15, 2018

1 out of 5 stars

Don’t buy nothing from this salesman I never got what I buy

Barbara

Barbara responded on May 16, 2018

Here’s the tracking number for this shipping that proves it is on its way : LL050318635PT We tried to contact this buyer multiple times, by Etsy message and Email to give her the tracking number and tell that the order is taking longer due to shipping delays beyond our control, but we never got a response. Unfortunately we can not control shipping and delays may happen. We answer every matter quickly and send all our orders with tracking to help our customers.

Stephanie Journaux

Stephanie Journaux on May 11, 2018

1 out of 5 stars

Très déçue par le collier. Au bout d’une semaine la chaine est grise. Seul le petit coeur semble résister et garder sa couleur.

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About

From me to You ❤︎

I always loved to create. I started making jewelry for myself and got so many compliments and special requests from my friends that it encouraged me to open a shop :)
I make everything myself and take great pleasure in it so I really hope you enjoy your jewelry as much as I enjoy making it!
It makes me so happy to create, that I like to think every piece brings good vibes and positive energy to those who wear them ;)

Want to know more about me?
Follow my blog at : www.itscalledserendipity.com
or my Instagram @itscalledserendipity

Love,

B.

Around the web

Shop members

  • Barbara

    Owner

    Hello! I am Barbara, creator of It's Called Serendipity :)

Shop policies

Last updated on November 15, 2017
Welcome to It's Called Jewelry on Etsy!
Jewelry and all things pretty ❤
Shipping worldwide
All items are Handmade by me.
So every piece has a story and a special meaning.
It makes me so happy to create, that I like to think every piece brings good vibes to those who wear them!
I am adding nem items very often so be sure to check back...

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
If your order is damaged or wrong I will replace it, give store credit or refund it if replacement is not available.

Please allow 2 months to claim a lost order - usually they are sent back to me if they can't be delivered but it takes a long time. Also make sure your address is correct!
If you have any problem with your order fell free to contact me anytime!
Payment
We accept Paypal payments.
You don't need a Paypal account, just your credit card number.
PayPal handles these transactions in a safe environment and guarantees the confidenciality of the data introduced.

Direct check out by credit card
Shipping
Basic:

We ship from Portugal, Europe, within 2 to 4 business days after payment is received.
Shipping by international priority airmail.
Priority mail does not include tracking number - only insurance provides a number.

Insurance:

Insurance is available for extra $4 per order. Only Insurance provides a tracking number. If you wish insurance please contact us before purchase so I can update the listing.
In orders over 50$ we ship by insured mail for no extra fee :)

Shipping times:

International shipping usually takes 3 to 5 business days to Europe and 5 to 12 business days to other countries - it can take longer due to customs, weather or other issues out of my control.

Packaging:

I put the same effort in packaging as I do in making Jewelry.Packages are always different and always sweet :)
You'll receive your package in a bubble envelope for protection
Shipping charges include actual shipping costs, packaging and handling.
Additional policies and FAQs
Adjustments :
Size
I use standard lengths for necklaces and bracelets, but if you need a different size, just ask and i'll be glad to inform you!

Color
If you see an item you like but would like it in another color, email or convo me, I won't always be able to make it, but I will try my best!

Jewelry Care
Our jewelry is made with very good quality materials but they are not fine metals (as gold or silver) and therefore need special care.
Please avoid any water contact to prevent damages (lotions or perfume might also damage the metals); If possible clean the piece with a soft dry fabric once in a while to remove dust and body oils.
If you see any tarnishing or patina please use a little bit of lemon juice or a polishing fabric to remove it.. Your jewelry will last a long time if you take care of it :)

If you have any questions please contact me at itscalledjewelry [!at] gmail.com