iviebaby

FAQ:

Q: How long will my bedding take to arrive?
A: All items are made-to-order using custom printed fabrics printed on demand (that just means we order it as we need it). Please expect a 6-8 week wait from the date we receive your fabric selections before your order ships. Depending on the weight of your package, it may take 2-14 days to arrive, longer if you are located overseas.

Q: How do I wash my Iviebaby bedding?
A: Cold water, gentle cycle. Machine dry on low without fabric softeners. Dyes are eco-friendly and water-based and will fade with regular laundering. Avoid harsh spot-scrubbing, and use a phosphate-free detergent for longer color life. Bumpers are spot or dry clean only.

Q: Can I return my item/s?
A: If you change your mind or are not entirely happy with your purchase, return your unused item in its original packaging within 7 days of receipt for a refund minus the cost of shipping. Refunds will be issued only once the item/s are received by us. If your package is lost, a store credit will be issued to you after 30 days showing no movement on its USPS tracking. Orders marked as delivered by the USPS cannot be credited. Custom items cannot be returned or refunded. Because of the nature of digital items, printables cannot be refunded. Thank you for understanding!

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