ivoryandmoss

Handmade Soft Baby booties and headbands

Minneapolis, Minnesota

ivoryandmoss is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

ivoryandmoss is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 18, 2012
Welcome to ivory and moss™!

Due to popularity, please allow up to 7-14 business days M-F FOR PRODUCTION plus USPS shipping times.
PLEASE do NOT email me at the address listed on Etsy, please use the Etsy conversations feature to contact me. I have lots of issues with my email{sometimes wont load, down for maintainence etc} and I may not get your message. Here at Etsy I can get back to you right away! thanks!:)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I generally do not give refunds or returns. However I do consider refunds and exchanges on a case by case basis. Please contact me with any problem and Ill see if I cant remedy it for you:)
If there is a problem with size please contact me, Im happy to give exchanges!
PLEASE MEASURE BEFORE ORDERING.
PLEASE REMEMBER THESE ARE HANDMADE GOODS AND WILL VARY SLIGHTLY FROM THE PHOTO.
PLEASE ALSO CONTACT ME PRIOR TO LEAVING FEEDBACK. This is not a hobby to me, this is my only form of income, and a negative feedback can greatly affect my livelihood. I ALWAYS find a way to solve any situation, to make the whole experience a POSITIVE one. Please consider this. Thanks!:)
Payment
*I accept Paypal and money orders.
You do not need a Paypal account to purchase!
Paypal allows you to purchase via your major credit card.

*Money orders can be obtained at your local post office.
please make immediate payment or i will relist the item and leave appropriate feeback.
Shipping
*Shipping is done by USPS first class.
Please order with plenty of time allowance.

*Allow 7-14 business days M-F FOR PRODUCTION plus USPS shipping times. Please consult the USPS website for information on how long it takes from Minnesota 55422, to your area.

IF YOU NEED TRACKING OR INSURANCE FOR LOST PACKAGES IT MUST BE REQUESTED BEFORE YOU PURCHASE SO I CAN ADD THE EXTRA MONEY.
*PLEASE be patient, this is a stay at home mommy business and I do everything on my own. thanks!!:)

WHOLESALE ORDERS can take up to 4 business weeks to process.
Additional policies and FAQs
A little info about ordering ivoryandmoss shoes-
When ordering baby shoes PLEASE include size info AT the time of order in the "notes to seller" portion of the invoice.
Giving size info anywhere else for example- in the Paypal invoice or in an email or convo- will signifigantly delay your order.

Please measure babies foot, to ensure a more accurate sizing.

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Im happy to do wholesale!

Contact me at ivoryandmossbaby [!at] gmail.com with any wholesale requests!
thanks!!:)