IWillFly

Please let me know if there is any issue with an item you receive from me, I am happy to try to work things out.

Returns are not possible on underwear (for obvious reasons) and custom items that have been fitted to specific measurements (though I am happy to make alterations to custom items at no charge). All other items can be returned within 10 days of receipt for an exchange or refund (minus shipping charges). I will credit your purchase price back to your PayPal account when I receive the items in the mail.

Payment can now be made via credit card, e-check, or balance transfer through Paypal or by credit or debit card through Etsy's on-board payment system. You will be given a choice at checkout. You do not need a PayPal account to pay by credit card using PayPal. If payment hasn't cleared within three days I will contact you through e-mail and give you any assistance I can with the process. Payments must be made within 7 days.
Sales shipped within the state of California will be charged sales tax.
International buyers are responsible for any customs charges their country may require, I always fill out my customs forms honestly.

Please contact me as soon as possible if you require expedited shipping and I will see what I can do!

Items will be packed and shipped, with delivery confirmation, as soon as payment is cleared. I will send you a note when your item has shipped. If you would like additional insurance on the package please let me know and I will send you a quote.
Small items are shipped USPS first class, larger/garment items are shipped USPS priority mail.
Whenever possible I will use recycled packaging. I will refund any amount over $1 overpaid on shipping.

International orders will be shipped first class international via USPS. As I have no way of anticipating additional customs fees and charges they are the sole responsibility of the customer. I always fill out my customs forms accurately as it is illegal to do otherwise.

If you are unsure about a fabric or color that an item is made in, let me know! Whenever it is possible I am happy to send swatches (samples) of the fabric to you so that you can check them out against your shoes or accessories (or whatever!) before you commit to buy.

CUSTOM ITEMS:
See something you like but need it in another size or color? Want to know if something from my sold list can be reproduced?
Custom items can be requested through Etsy's private Alchemy feature, or you can "convo" (use the "contact seller" link through Etsy) me and I will create a custom listing for you when we have discussed terms and conditions. Items under $30 will require upfront payment of the total amount, items over $30 can be split into a deposit payment before I begin work and a final payment after the item is complete.
Unfortunately, some items cannot be reproduced due to my love of using vintage and discontinued fabrics, doodads I find lying by the side of the road, and trinkets left in boxes in someone's attic, but please feel free to ask any questions you may have.
Sometimes I have a waiting list of a few weeks to several months for custom items. This is most likely in the Summer (June-August) and around the holiday season. Please let me know if you need an item by a specific date. Feel free to contact me with any requests, though, and I will let you know what my schedule looks like.