I accept payments via Paypal which accepts all major credit and debit cards.

Below you will find a tutorial on how to complete payment with a credit card:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

If you live in Europe and you would prefer to pay via direct money transfer then please contact me for my bank details.

Shipping is done with registered mail so you will need to sign your package upon receipt. For this reason it might be wise to have your bag or other leather accessories delivered to your work address.


Once your payment is cleared, your item will be despatched within 9 days.

All items are shipped with International Priority Registered Mail. Upon request I could send you a tracking number to follow the progress of your package.

Delivery dates from the shipping date range from one week for Europe and two to three weeks approx for the US, Canada and Australia.

Please note that it is normal for a week or two delay due to items may be held in customs for checking. This applies for items outside the EU zone.

When paying via Paypal, please make sure you have the correct shipping address listed with Paypal. If you require shipping to an alternative address please email me at iyiamihandbags (at) gmail.com or convo me as soon as possible.

INTERNATIONAL SHIPPING RATES

Shipping rates depend on the weight of the package.

INTERNATIONAL CUSTOMS

Packages may be held in customs and therefore be delayed.
You will be able to see if your package is held in customs via the tracking information that I will send upon request.

Some countries may charge customs fees. I cannot guarantee this information and buyers are responsible for paying their own customs fees.

CUSTOM ORDERS

Since all of our designs are handmade can be customized upon request. If you would like an item that was sold out I can do a custom order for you if I have the leather available in stock. Please note that custom orders could take up to two weeks maximum until produced. Please contact us with full details of your custom order.
IMPORTANT NOTICE
In case of a custom made returns cannot be accepted

WHOLESALE
For any wholesale inquiries please do not hesitate to contact me.

FEEDBACK

I am sure that you will be happy with your purchase and I would appreciate your feedback. If you are not satisfied with your purchase please DO let me know and be assured that I will do everything I can to satisfy you. My aim is to provide great customer satisfaction and I will do whatever I can to make you happy with your purchase.

AFTER SALES SERVICE

After sales service is available in all items. Please contact me for more details.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a bag, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
You can also alternatively send your request directly to Etsy.
How to Contact Me

For purposes of EU data protection law, as the owner of my shop I am the data controller of your personal information. If you have any questions or concerns, you may contact me at iyiamihandbags [!at] mail.com.