
JacarandaDesigns is taking a short break
Reviews
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Amelia on Jun 2, 2023
5 out of 5 starsLove my new earrings! This is the 4th pair I’ve bought from this shop :)
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Tobey on May 7, 2023
5 out of 5 starseveryone loves these. They're very bling-y but still manage to be elegant. Thanks
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SUSAN on Apr 6, 2023
5 out of 5 starsFabulous color, love these earrings Great price, quick delivery I highly recommend this seller!
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Chloe on Apr 1, 2023
5 out of 5 starsTruly stunning earrings. Just so gorgeous. I hope the materials don't tarnish too quickly.
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Elizabeth on Mar 4, 2023
5 out of 5 starsLovely earrings! Very pretty, lightweight, and unique. Also very well-made. Perfect!
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Barbara on Feb 26, 2023
5 out of 5 starsSent these earrings to my sister. I have a similar pair from this seller. We both love our earrings. Great quality. Arrived very quickly and nicely packaged for gift giving.
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About JacarandaDesigns
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See in original language
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My brand ...
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Working in my studio...
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Making bird nest necklaces
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Photo props and lightbox
Creating and loving it!
Shop members
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Jane
Owner, Maker, Designer
Hello! I started this business in October 2007 out of my obsession for making beautiful and unique jewelry.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
How Will My Order Be Shipped
Orders to the USA are shipped using USPS First Class (including tracking number). Packages generally take 3-8 business days to arrive.
Orders shipped to Canada are shipped using Canada Post Expedited Mail (including tracking number). Packages typically take up to 10 business days to arrive.
Please note that due to COVID-19, Canada Post and USPS may not guarantee shipping service levels this year and there may be significant delays in delivery.
How Do I Care For My Jewelry
Proper care of your items is important.
• Avoid direct contact with water, sweat, soaps, perfume, lotion, etc.
• Keep away from hard surfaces to prevent any scratching.
• gently wipe jewelry with a soft dry cotton cloth to remove any dirt, dust and natural skin oils.
• Store jewelry in a jewelry box or a pouch away from direct sunlight.
• Brass items need to be looked after as brass tarnishes over timeTo get your pieces shiny again just give them a wipe with some Brasso or see more tip on the bottom.
• Please treat your pieces gently! Although every care is taken to ensure quality materials are they may not withstand excessive wear and tear.
How Is My Order Packaged?
Your order will be packaged in a jewelry box and wrapped in tissue. If your order is being sent directly to the recipient, I am happy to include a greeting card with your personal note. Simply include your note in the "message to seller" space when ordering. I DO NOT include a receipt in the package in case the item is going directly to the recipient.
What Is the Size of the Jewelry? What Chain Lengths are Available?
The dimensions of each piece of jewelry and in the case of necklaces, the length of chains available, are found in the description of each item by clicking on the "item details."
Wholesale availability
I am more than happy to offer wholesale discounts. Please message me for more information.
Gift wrapping and packaging
I am happy to gift wrap your order and attach a card with a note. Please let me know in the comments at checkout what you would like the message in the card to say.
You may purchase the gift wrapping option here >
https://www.etsy.com/ca/listing/478432013
Can I sign up for the Jacaranda newsletter to receive valuable coupons and the latest news?
Yes, you may sign up here and receive a coupon for 15% off your next purchase.
Paste into your browser:http://eepurl.com/uBlP5
VAT - Import Duties and Taxes
Customs Duties and Import Taxes
~ Buyers are responsible for any customs duties and import taxes that may apply on entry into your country. These fees are calculated by your country when your item(s) arrive in your country.
~ I'm not responsible for delays due to customs.
VAT - UK customers
You may receive a notice for collection of customs duty fees/import taxes that are calculated by your countries customs for items imported. Unfortunately these fees are quite high and are charged to residents of the UK on items you import into your country. Your customs may also charge a 'service fee' for collecting these duties and taxes.
Here is a link for future reference with more details...
www.gov.uk/goods-sent-from-abroad
Can I Return an Item?
I gladly accept returns.
Contact me within: 7 days of delivery
Ship items back to Jacaranda's business address in Canada within: 30 days of delivery
I don't accept exchanges or cancellations but please contact me if you have any problems with your order.
►Returns will be accepted after getting an OK from me within SEVEN DAYS of receipt.
Items must be in perfect unworn condition and in the gift box I provided, a bubble mailer and TRACKING NUMBER, returns that are lost in the mail will NOT be refunded.
►NO returns on custom made orders.
►NO returns on wedding orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.