All custom orders will need to be paid before the work is started. Please convo me with the details and then I will set up a listing for you. Once the item is paid for, I will begin working on your order.

Processing time is 1-3 business days.

Orders will not be processed or shipped without payment. Orders will be sent to the address YOU provide. If you realize you have an incorrect address and the item has shipped you must wait for the item to be returned to me for a refund. No exceptions.

U.S. - I ship USPS First Class or Priority depending on weight.

I DO NOT guarantee shipping delivery dates. Once your package is in the hands of USPS I will monitor your package through tracking information. I will be in communication with you about your package. I do not accept COD's and I do not do drop-offs or meet-ups to exchange items for money.

Processing time is 1-3 business days.

Orders will not be processed or shipped without payment. Orders will be sent to the address YOU provide. If you realize you have an incorrect address and the item has shipped you must wait for the item to be returned to me for a refund. No exceptions.

International customers: You are responsible for any VAT/fees/duty/taxes incurred in your country. Please be aware of these before purchasing. Also be aware that transit times will vary depending on your country. I DO NOT guarantee or promise delivery dates. I will monitor your package and be in communication with you if need be. Please be patient. It is much appreciated!

Due to sanitary reasons and the nature of the products sold, I cannot accept returns. But please contact me as soon as possible so that we can work something out together.

Due to sanitary reasons and the personal nature of bath and body items, I cannot accept returns.

I do not sell my items for private label use and I do not participate in wholesale orders. My items are made in small batches and sold directly to consumers.

Please see each individual listing for the approximate size/weight of the items. Because of the handmade nature of small batch items, size and weight can slightly vary.

Soap - please keep out of standing water. This will ensure that your bar lasts longer. Your soap will come shrink wrapped with a label band.

Perfume oil - due to the more natural ingredients in perfume oil, reapplication may be necessary. Your perfume will come wrapped in a safety band that can be removed before use. Perfume oil bottles are glass.

Lotion - lotion is made when you order. Lotion jars are glass and come with a plastic protective lid for freshness.

Shower gel - gel comes in a plastic recyclable bottle. Your gel has a protective tab under the cap that you can peel off. Lids are shrink wrapped for safety.

Wax melts - these are to be used with wax warmers. Do not ignite. Keep away from children.

Soaps are shrink wrapped in an eco friendly film. A wrap around label is placed on each bar with description, ingredients and weight. Because I live in Texas, humidity and other factors can sometimes affect products. Shrink wrap keeps the product away from the elements. It also provides a barrier of protection while in transit to you.

When packaging orders I try to find a balance between professionalism and plastic/paper waste. Packing invoices are necessary in the event a package is opened or damaged through USPS. This will provide information on the contents of the package. Bubble wrap is a necessity when shipping glass. It will be used if needed.

Each order is wrapped in tissue paper. Kraft paper shreds are used periodically.