jacquelinerenee

I am a custom jeweler based out of Eau Claire Wisconsin

Eau Claire, Wisconsin On Etsy since 2008

jacquelinerenee

I am a custom jeweler based out of Eau Claire Wisconsin

Eau Claire, Wisconsin | 6 Sales

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Jacki

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Jacki

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About jacquelinerenee

Sales 6
On Etsy since 2008

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  • Jacki

    Owner

    Creative spitfire with a penchant for candy corn and making handmade jewelry. I create out of my studio in Eau Claire, Wisconsin.

Shop policies

Last updated on January 10, 2019
Welcome to my Etsy shop! Each piece of jewelry was designed and handcrafted by me in my Eau Claire, Wisconsin studio. If you see something you like but would prefer a different stone color or metal just let me know. I would be happy to discuss some custom options with you.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
Please contact me within 3 days of receiving your item if you find any fault in the craftsmanship of your jewelry. Every piece of jewelry is handmade by me and the stones are carefully set. I will warranty any stone loss for up to one year of purchase. If you would like additional insurance coverage for your piece of jewelry please consult an independent insurer like Jeweler's Mutual. Gemstones and diamonds are not guaranteed against chips, breakage, scratches, and normal wear and tear.

If the jewelry needs to be repaired within the first year of the warranty, please contact me for the repair. Any work done on the jewelry, within the first year, by another jeweler will void the warranty.

Items can be returned, within 7 days of receiving the item, if the item is unworn, unscratched, and in pristine condition with no missing stones. Items must be shipped back in original packaging. Please contact me first if you plan on returning an item. Buyers who want to return an item will be responsible for return shipping, insurance, and tracking. I will not be responsible for lost, missing, or damaged packages.
Payment
I accept payment through PayPal, but if you don't have a PayPal account don't worry! You can pay with a credit card through PayPal without signing up. Payment is greatly appreciated at time of purchase, but if you need more time just ask.
Shipping
Items will be shipped within 3 days of payment using USPS Priority Mail. All packages require a signature, can be tracked, and are insured. Please track your package and make sure you, or someone you trust, can sign for the package. If you are not available to sign for a package, USPS will leave a notice at your address for where to pick up your package. I am not responsible for lost, damaged, or missing shipments.

I can also send packages using USPS Express Mail or UPS overnight delivery. These options do cost more, so please contact me for a quote, and let me know in your order if you would like speedier delivery.

Local pick up, at my studio, is also available.