jacquiesummer

♥ Welcome to my Stained Glass Shop! ♥

Chicago, Illinois · 3379 Sales

jacquiesummer

♥ Welcome to my Stained Glass Shop! ♥

Chicago, Illinois 3379 Sales On Etsy since 2011

5 out of 5 stars
(990)
Jacquie Summer

Contact shop owner

Jacquie Summer

View all 47 items

About

Welcome to my home - stained glass studio!

Here I create my glass work.

Around the web

Shop members

  • Jacquie

    Owner

    I love the whole process of creating my glass works: first designing a pattern, then choosing the colors and textures of glass, cutting and fitting each piece together. Every piece of glass is hand cut and put together to make a beautiful pattern.

Shop policies

Last updated on December 2, 2017
Welcome to my shop. Find beautiful stained glass suncatchers and panels. Please take a minute to read my policies regarding payment, production time plus shipping and refunds. I tried to cover every possible aspect, but if something is missing, feel free to send me a message with additional questions.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
** Please double-check the address you provide when you place the order. I cannot offer refunds for items lost due to incorrect mailing address or mistakes in the address provided. I cannot offer refund for items lost due to unconfirmed PayPal address. (Unconfirmed Address is an address that PayPal hasn’t been able to reliably associate with the PayPal account holder.)
If a package is returned to me due to incorrect mailing address (applies only to packages shipped within U.S., as international packages with incorrect mailing address are not returned to sender), I can re-ship the item, but you are responsible for additional shipping costs. If the Paypal address is different from your Etsy address, I will ship to the address you provide on Etsy.**

If for some reason, you are unhappy with the item you buy, contact me and I will provide you store credit equal to the amount of the item but only after you return the item to me via post and I receive it. You are responsible for all additional shipping costs. The item must be returned within 30 days after you received your purchase. It must also be in its original condition. Exchanges that are returned in damaged condition will not be honored.

If an item is severely damaged when it arrives to destination, I will provide store credit equal to the value of the item once you provide a picture proving that the item is damaged. Sorry, I don't provide refund for the shipping cost.

If an item gets lost and doesn't arrive to destination, despite correct mailing address, I will provide credit store equal to the price of the lost item. However, I will need confirmation from the Post Office that the item was lost. Once you report a lost item, the Post Office will conduct an investigation in this respect.
Payment
I currently accept payments via PayPaI, Credit Cards and also Etsy Gift cards.

Thank you!
Shipping
- - - - - - - - - - - - - - - - - - - - - - - - - - -
Your Order's Production Time:
- - - - - - - - - - - - - - - - - - - - - - - - - - -

Usually items are ready to ship in 2-3 weeks. Please keep in mind that made to order items can be ready to ship in 4 weeks, especially in rush holiday season.

You can check your Etsy receipt or contact me for the expected processing time and exact shipping dates.

Please note that each shipping time frame is only an estimate, not a guarantee and during certain periods the post office gets busier, such as Thanksgiving or winter holidays, so, the packages may be delayed. If you would like a shipping option with a faster and guaranteed arrival time, please contact me before you order and I can quote you on other shipping options.

I ship USPS mail on everything to keep shipping cost down. After it leaves us it is up to the post office to get it to you!

If the shipping expenses and packing prices are less than what I have listed I will refund the difference. (Packing prices include the service, box and packing materials).

I make sure that each and every stained glass piece is securely packaged, so it gets to you in one piece. I use bubble wrap and strong cardboard boxes.


- - - - - - - - - - - - - - - - - - - - - - - - - - -
International Shipping ~ Customs
- - - - - - - - - - - - - - - - - - - - - - - - - - -

We would like to help you, but because your country charges custom fees on materials shipped from USA, there is no way we can be responsible for custom charges. We have no control over whether or not they will charge you.
Additional policies and FAQs
By placing an order, you confirm having read the shop policies.
Please contact me if you have any other questions.
Thank you for reading!

More information

Last updated on Dec 27, 2017
Frequently asked questions

Do you offer custom designs?

Unfortunately no, I am not able to offer custom designs at this time.

Do you have a Facebook page?

Yes! Facebook.com/jacquiesummeretsy

When are you available to help?

I usually check for messages and answer them on an evening (EST) Monday to Friday.

Do you offer any special prices or discounts?

We don't offer discounts.