Announcement
✅ We always email proofs for you to review before printing. You can expect them within about a week of ordering for most designs (except portraits or custom upgrades). Portrait proofs take 2–3 weeks. You'll be asked to approve the design for print (or revise, if needed).
➜ 1️⃣ Place your order, including requested personalization info
➜ 2️⃣ Receive emailed proof within about a week / within 2-3 weeks for portraits or custom upgrades
➜ 3️⃣ Approve or revise
➜ 4️⃣ Receive in the mail in 1-3 weeks
Printing and shipping takes approximately 1–3 weeks from proof approval. For PRINTABLE orders, you will be able to download and print as soon as you're happy with the emailed design.
Allow an additional 1–2 business days per revision (2–3 business days for portrait revisions).
You can normally expect things on the quicker end of the ranges given, but we are not able to provide delivery guarantees on non-rush orders.
✅ 🔥 RUSHING YOUR ORDER ➜ We offer a variety of rush options under "Shipping" at Checkout. Or, you can add rush to an existing order here:
PORTRAIT: https://www.etsy.com/listing/605464486/rush-my-portrait
NON-PORTRAIT: https://www.etsy.com/listing/235001511/rush-my-design
You may also choose to rush the printing & shipping portion of the process only. A link to shipping upgrade options will be included in the email you'll receive with your proof.
✅ COVID-19 ➜ Many clients are asking about how to handle designs with their wedding date on them. The best option is to order, review the emailed proof, and then hold off on approving to print until closer to the event date.
✅ ORDERING INSTRUCTIONS ➜ Please scroll through each item's photos and read its DESCRIPTION section for complete ordering info and FAQs. For non-portrait orders, we usually ask you to provide your info in the "Personalization" or "Notes" box when placing you order. For PORTRAITS, each design has a unique web link for sending over your photos.
✅ CHOOSING PHOTOS FOR PORTRAITS ➜ There's no need for everyone to be together in the photo. Separate photos for each person are just fine. A high-quality, forward-facing photo of each person's face is what's most important for a great likeness. Learn more here: https://tinyurl.com/HowToPickPhotos
✅ DIY PRINTABLES VIA EMAIL ➜ Most items in our shop have the option to choose a "printable", or "email file only", if you prefer to print locally. While we highly recommend the professional printing services offered via the shop, choosing this option means you'll receive personalized, high-resolution, printer-ready (printable) files via email. Please see "CURRENT TIMING" above for how soon to expect the emailed designs.
✅ INTERNATIONAL ORDERS ➜ Use coupon code PRINTABLEONLY to remove shipping costs from printable orders at checkout. Choosing the printable, and printing locally, is often the quickest, and most affordable option for International customers. International shipping is 2–5 weeks, depending on customs.
✅ MORE INFO ➜ Please read the Item Details section (found under the photos) for complete ordering instructions, important details and FAQs.
✅ INSPIRATION & DISCOUNTS ➜
IG: https://www.instagram.com/jadeforestdesign/
PINTEREST: https://www.pinterest.com/JadeForestEtsy/
✅ SHOP POLICIES & FAQs
https://www.etsy.com/shop/JadeForestDesign/policy
✅ BUSINESS HOURS
Monday to Friday • 11am–4pm EST
🔸 VISIT OUR DECOR SHOP
https://www.etsy.com/shop/JadeForestDecor
Items
Featured items
All Items
Reviews
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Carley on Sep 18, 2023
5 out of 5 starsThe seller was great to work with and made sure we were satisfied with our purchase
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Jacie on Sep 15, 2023
5 out of 5 starsThe quality of the product was great and it was easy to assemble.
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Jacie on Sep 15, 2023
5 out of 5 starsThe quality of the item was great. There was a confusion about the color of the product but they responded right away to resolve. I got the product the day after I contacted them. So reliable! One of the best customer service I got!
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oliviababine on Aug 15, 2023
5 out of 5 starsCustomer Service: 10/10 Quality: 10/10 Material: 10/10
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Jennifer on Sep 21, 2023
5 out of 5 starsThis print is gorgeous. It will make the best “guest book” for our wedding.
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Briana on Sep 17, 2023
5 out of 5 starsWe ordered the portrait guest book and it turned out great! The lead time is a little long, so plan ahead, but we were able to order rush shipping (for a $$$ price), and it arrived in time. The portrait of us was pretty spot on, with only one revision needed. Jade was really communicative and fast to turn things around. We will treasure this portrait with all our guest signatures forever!!
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Purple on Sep 5, 2023
5 out of 5 starsLove, love this as an alternative to a wedding guest book. The 2 stars for customer service relates to questions I sent before ordering and the response was the same information on the page - which I found confusing resulting in my questions. Otherwise, quick turn-around on the proof and shipping.
Jade responded on Sep 6, 2023
Sorry to hear you're disappointed In my customer service. I'm a bit surprised, as I've gone back to look over our chat history, and I see that you'd contacted me with one question, to which I replied as promptly and clearly as possible. Naturally, much timing info I can provide would be my best attempt at rewording and explaining timelines posted throughout the shop, and I'm always more than happy to answer any follow-up questions.
About JadeForestDesign
Helping brides make their special day even more unforgettable
Shop members
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Jade
Owner, Designer
I've loved designing everything around me for as long as I can remember, but Jade Forest first "came to life" when I created a full design suite for my own wedding in 2013. As they say, the rest is history, and you're here writing the story with me!
Production partners
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Signage Print Shop
Pittsburgh, PA
Printing of paper, foam-mounted, and canvas signs.
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Print Shop
Phoenix, AZ
Mugs, Totes etc
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Invitations & Stationery Print Shop
Pelham, AL
Printing of invitations, menus, programs etc
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 4 hours of purchase
More information
Frequently asked questions
✅ ORDERING INSTRUCTIONS ➜
We usually ask you to provide your info in the "Personalization" or "Notes" box when placing you order. For PORTRAITS, each design has a unique web link for sending over your photos.
Please scroll through each item's photos and read its DESCRIPTION section for complete ordering info and FAQs.
✅ CURRENT TIMING ➜
You can expect emailed proofs (or printable files) within 4–7 business days of your order date for non-portrait orders. Portrait proofs and custom upgrades take 2–3 weeks. For PRINTED items, you'll be asked to approve the design for print (or revise, if needed).
Printing and shipping takes approximately 2–3 weeks from proof approval. For PRINTABLE orders, you will be able to download and print as soon as you're happy with the emailed design.
Allow an additional 1–2 business days per revision (2–3 business days for portrait revisions).
You can normally expect things on the quicker end of the ranges given, but we are not able to provide delivery guarantees on non-rush orders.
✅ 🔥 RUSHING YOUR ORDER ➜
We offer a variety of rush options under "Shipping" at Checkout. Or, you can add rush to an existing order here:
PORTRAIT: https://www.etsy.com/listing/605464486/rush-my-portrait
NON-PORTRAIT: https://www.etsy.com/listing/235001511/rush-my-design
You may also choose to rush the printing & shipping portion of the process only. A link to shipping upgrade options will be included in the email you receive with your proof.
✅ CHOOSING PHOTOS FOR PORTRAITS ➜
There's no need for everyone to be together in the photo. Separate photos for each person are just fine. A high-quality, forward-facing photo of each person's face is what's most important for a great likeness. Learn more here: https://tinyurl.com/HowToPickPhotos
✅ DIY PRINTABLES VIA EMAIL ➜
Most items in our shop have the option to choose a "printable", or "email file only", if you prefer to print locally. While we highly recommend the professional printing services offered via the shop, choosing this option means you'll receive personalized, high-resolution, printer-ready (printable) files via email. Please see "CURRENT TIMING" above for how soon to expect the emailed designs.
✅ INTERNATIONAL ORDERS ➜
Use coupon code PRINTABLEONLY to remove shipping costs from printable orders at checkout. Choosing the printable, and printing locally, is often the quickest, and most affordable option for International customers. International shipping is 2–5 weeks, depending on customs.
✅ SIZING (for Guest Books + Seating Charts) ➜
Here are suggested sizes:
➤ 11” x 14” → for up to 50 guests
➤ 16” x 20” → for between 50 and 100 guests
➤ 18” x 24” → for between 100 and 150 guests
➤ 24" x 36" → for between 150 and 250 guests
The size is really a matter of personal preference, and depends on a few things. For guestbooks, consider whether you expect guests to include a message, as opposed to just a signature etc. For seating charts, consider how far guests will be standing to read them.
When in doubt, we always suggest going LARGER, rather than smaller.
✅ CANCELLATIONS ➜
After the 4 hour cancellations window has closed, cancellation & refund requests may be accepted on a case-by-case basis. Depending on the complexity of the design, a non-refundable $15–$300 design fee is applicable once the design proof has been started. No orders can be cancelled once approval to print has been given. No exceptions.
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?