jadepeony

Genuine Nephrite Jade and Fossil Mammoth Ivory Jewelry

Vancouver, Canada · 1986 Sales

jadepeony

Genuine Nephrite Jade and Fossil Mammoth Ivory Jewelry

Vancouver, Canada 1986 Sales On Etsy since 2011

5 out of 5 stars
(382)

Announcement   A unique collection of genuine emerald green nephrite jade earrings, necklaces, bracelets, and bangles set in sterling silver, and 14kt gold fill. The concept of our designs is contemporary classic, designs that are timeless and elegant. Custom orders are welcome, please contact us if you should have any questions! Thank you for visiting!

Announcement

Last updated on Mar 10, 2017

A unique collection of genuine emerald green nephrite jade earrings, necklaces, bracelets, and bangles set in sterling silver, and 14kt gold fill. The concept of our designs is contemporary classic, designs that are timeless and elegant. Custom orders are welcome, please contact us if you should have any questions! Thank you for visiting!

Jade Peony

Contact shop owner

Jade Peony

View all 231 items

Reviews

Average item review
5 out of 5 stars
(382)
kathynash65

kathynash65 on Apr 18, 2017

5 out of 5 stars

beautiful necklace and matching bracelet. deep vibrant green color and lovely workmanship. artist was very responsive and easy to work with. accommodated all my wishes, responded quickly and item arrived quickly. would definitely recommend buying from them and I will buy from them again. Thank you for a lovely set that i will enjoy for many years.

Kathryn Hedrick

Kathryn Hedrick on Apr 14, 2017

4 out of 5 stars

Happy to get it on sale! Definitely not to scale in the photo, much smaller than I envisioned it because I've never bought jade before. The chain is a little tricky, I fumble clasping it. Overall, I'm happy with my new jade.

jazyqaband

jazyqaband on Apr 12, 2017

5 out of 5 stars

I was a bit hesitant considering the price and that it was my first purchase from this seller, but the necklace ia gorgeous. Beautiful colour for the beads and the workmanship is evident. Very happy with my necklace and it will be worn often this summer!

View all 382 reviews

Shop policies

Last updated on March 9, 2016
Welcome to our little shop here on Etsy! Jade Peony is a specialty jade boutique on Etsy, featuring a contemporary collection of jade jewelry.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We only accept PAYPAL.

Payment must be received before we ship out your order.

Payment must be received before we start on custom orders.

Cancellation:
If you cancel your order before we ship it out, we would be happy to issue a full refund. If you cancel your order after we ship it out, we will only refund the cost of the item, excluding shipping. We also ask for our item to be shipped back to us, in which the buyer will have to cover the shipping fees.
Shipping
We ship from Vancouver, BC CANADA.

Orders can take anywhere from 1 to 4 business days to complete for shipping.

PLEASE READ OUR POLICIES PRIOR TO PURCHASE AS WE ARE NOT RESPONSIBLE FOR LOST PACKAGES. We do not ship to Mexico, Russia, and China.

** If your order is over $100.00 in value, we suggest you to upgrade shipping with TRACKING! You can choose to upgrade shipping at check out.
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USA customers:

All orders will be shipped by tracked packet service via Canada Post, unless requested otherwise.

Tracked packet service includes $100 insurance, tracking and takes anywhere from 6 to 10 business days to deliver, not including customs delays.

IF YOUR ORDER IS TIME SENSITIVE AND YOU NEED TO upgrade shipping, below are your options:

1)FedEx Ground service - $22.00

Delivery in 4 to 6 business days to the United States
Delivery confirmation and the ability to track your items online
Coverage of up to $100 for loss or damage
Signature required.

2) Expedited service by Canada Post - $20.00
Estimated 4 to 10 business days delivery
Tracking and insurance
Delivery confirmation
Signature (optional)

3) Express service by Canada Post - $30.00
Estimated 2 to 9 business days delivery
Tracking and insurance
Delivery confirmation
Signature required

4) Fedex 2 BUSINESS DAYS Service - $60 WITHIN NORTH AMERICA ONLY
Next BUSINESS DAY AM Delivery (Fedex pick up cut off time is 3PM EST)
Tracking and insurance
Delivery confirmation
Signature required

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CANADA customers:

All orders are shipped via Expedited service through Canada Post, unless an upgrade is requested.

Expedited service includes insurance, tracking, and may take anywhere from 2 to 7 business days, depending on where you are located.

If you want to upgrade shipping, you can choose Express service:

1) Express service $20.00
1-2 business days delivery
Tracking and insurance
Delivery confirmation
Signature required


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INTERNATIONAL customers:

All international orders, excluding orders from Russia, Brazil, China, Mexico and Ukraine, will be shipped via Standard Airmail service.

Standard airmail takes 14 to 20 business days to deliver, not including any custom delays. We are not responsible for any custom delays. It includes $100 insurance, but NO tracking.

We will only ship to Russia, Brazil, China, or Ukraine via International FEDEX tracked service for $120.00, which will include tracking and insurance. We have had issues with delivery due to packages being stuck in customs, lost, or refused, and we will only ship if we can send it out with tracking.

If you want to upgrade shipping, you can choose Fedex service:

1) Fedex International Priority Service - $120
Estimated 3 to 7 business days delivery, depending on where you are (Fedex pick up cut off time is 3PM EST)
Tracking and insurance
Delivery confirmation
Signature required

2. international Tracked packet service by Canada Post - please convo us for price quotes as different location. Tracking and insurance included.
7 to 12 business days delivery, not including any custom delays.

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CUSTOMS DUTIES, TAXES, VAT CHARGES

We are not responsible for any tax & duty fees you may incur in your country, including VAT charges. If you have any questions about this, please visit your local post office PRIOR to placing your order with us.

We do not know what rate each country's customs office will charge on imports.

These rates varies with each country. Each country's local customs officer who process each package entering each country will determine the customs and duties due for the package.

We are not responsible for any CUSTOMS AND IMPORT TAXES charged to you by your country for your order such as the VAT tax in European countries. Please check with your local customs office for further information prior to placing the order with us.

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PLEASE BE ADVISED:

We have no control over how long it takes for a package to clear customs! If your order is TIME SENSITIVE, please message us if you need to upgrade shipping!We ship out all our orders via small packet airmail with $100 insurance but NO tracking.

DELIVERY TIME:
Shipping within Canada usually takes approx. 5 business days, shipping to the USA takes approx. 1-2 weeks, shipping internationally generally takes 2 - 2.5 weeks.

RUSHED ORDERS/NEED TRACKING #:
If you need your order by a certain date or would like to including a tracking number, please contact us before you commit to purchasing so we can add the additional shipping fees.

LOST MAIL:
We ARE NOT RESPONSIBLE for lost packages by standard international airmail. This service has no tracking and no insurance.

We HIGHLY SUGGEST that our USA and International customers upgrade shipping to TRACKED SERVICE WITH INSURANCE.

If you DO NOT upgrade your shipping to Tracked Packet with insurance for US customers or FEDEX international Service for international customers, we cannot claim the lost packages with the shipping companies.

We will not issue any refunds for lost packages sent by STANDARD INTERNATIONAL AIRMAIL.

*** We are not responsible for late delivery if a package happens to be stuck in customs!! ***

Please also be aware of any taxes/fees you may incur in your country. We are not responsible for any VAT or import taxes from your country.
Refunds and Exchanges
DAMAGED ITEM:
Please contact us within 48 hours upon receiving your item. We would gladly send a replacement or issue a refund, given you are able to provide photo evidence within 48 hours.

REFUNDS / EXCHANGES/ REPAIRS:

Please send all returns or exchanges in its original packaging.

If for any reason you are not satisfied with your order, we will accept returns for refund or exchange within 10 days after your purchase date. You MUST notify us within the 3 business days time frame via Etsy Conversation or via e-mail if you plan to return your item so we can issue you a Return Authorization Number.

We will not accept returns/refunds/or exchanges 10 days after purchase date.

We will issue a refund for the full amount of the product, but we DO NOT refund shipping fees.

PLEASE NOTE: Our jewellery are handmade. We are not responsible for normal wear and tear damages after 20 days.

If you would like an exchange, shipping charges will be applied.

*PLEASE NOTE THAT RETURNS (FROM OUTSIDE OF CANADA) SHIPPED BY POSTAL SERVICE CAN TAKE UP TO 21 BUSINESS DAYS TO ARRIVE BACK INTO CANADA, NOT INCLUDING ANY CUSTOM DELAYS. *

We will issue the refund only when we receive the returned item.

CANCELLATION:
If for any reason, you would like to cancel the order before receiving it, please notify us within 12 hours after you made the payment. Once your order ships, we will not issue a refund until you ship the package back to us.

DAMAGED ITEMS:
If the order is damaged upon arrival, please let us know within 24 hours. Please ship the order back to us and we will send you a replacement order, free of charge. However, shipping fees will still apply.

INTERNATIONAL ORDERS - LOST MAIL & REFUND:

**Standard Airmail does not include insurance or tracking. We are not responsible for lost packages if the buyer does not choose to have their package shipped with tracking/coverage. Shipping upgrades are available, please choose your shipping method carefully.**

If tracked packages are lost, we will contact our shipper to open a case and do our best to retrieve the package. If we cannot find the package, a full refund for the item only will be issued.

CUSTOM ORDERS:
We do not accept returns on custom orders as they were specifically made for you.


RETURNS:

Once you have received an authorization from us for your return, please ship it back to us by US Postal Service USPS and NOT UPS - United Parcel Service or Fedex.

IMPORTANT: UPS charges us a $40 fee for returns back to Canada. We will reject returns sent by UPS, otherwise you will be charged for this amount. TO AVOID DELAYS AND EXTRA CHARGES, DO NOT SEND YOUR RETURNS BY UPS.

CLEARENCE SALE ITEMS:

Please note, there is no refund on Clearence sale items. All clearence sale items are final sale.
Additional policies and FAQs
How is nephrite jade carved?

Nephrite jade is carved by hand using a rotating diamond blade that is kept wet with running water. Grinding the carving into shape takes long hours of patience. Once smooth, the diamond compounds buffs the jade to a high polish.

Properties of nephrite jade:

Nephrite jade is a tough, translucent, smooth, and cool to the touch. Jade has been credited with preventing disease and of increasing longevity. It is recognized as the gem of Alaska, the Yukon, and British Columbia. It is also the 35th wedding anniversary gem.

Difference between Chinese jade (jadeite) versus nephrite jade:

The main difference between the two types of jade lies in their mineral composition and color. Jadeite can be found in very pale and light shades of green compared to nephrite jade. The hardness of nephrite jade is also much higher on the Mohs hardness scale compared to jadeite.

Caring for nephrite jade:

Simply dust your jade with a soft cloth. If you wish, you may polish your jade with a little bit of baby oil to enhance its shine. Nephrite is very durable and will keep up its appearance for thousands of years.