We accept money orders and PayPal payments for your purchases. Items are put into production when we have received payment, and then you can expect a 10 day production period and appropriate shipping times before receiving your product. In most cases, that will not exceed 20 days. Our shipping schedule to date has always exceeded the expectations and normally is ready for shipping within 5 days. Cancellations of the order will be accepted only if the product has not been completed.

Shipping via Parcel Post is our standard shipping and is added at checkout, however if you wish to upgrade your shipping to Priority please request a custom listing to add the additional costs of Priority shipping. Insurance for your package is also available for a fee. For our International Friends, please contact us for a custom listing with the correct shipping amounts for your country!

Every piece has its own characteristics and not identical - issues should be emailed for determination of replacement. We will replace any product that has a quality defect not to include the following issues that are inherent to wood products: 1) waned edges (example, wood that appears to be missing or chipped on edges); 2) raised grain; 3) knots (loosened knots); 4) unseen surface defects (back of unit). Paint defects are recommended to use fingernail polish of like color as remedy. Item must be returned within 30 days - money will be refunded when the item is received. It is recommended that insurance is purchased to safeguard against shipping damages and losses. Seller will not be responsible for shipping damages or losses.

We do entertain custom orders, changing our current designs if possible and welcome your comments and suggestions for future products. Wholesale and Consignment Agreements are welcomed and will be done on a case by case basis.