Jam and Toast - Handmade and Vintage
jamandtoast's Shop Policies
Thank you so much for choosing to shop with me! I try to provide a pleasant and memorable experience for you. Customized attention, wonderful items for you to enjoy, and exceptional customer service are all very important to me.
If you have any questions that are not answered here, please contact me and I will do my best to answer your questions and provide you service in any way I can.
I accept Paypal only. Payment is due at time of purchase.
If you need to make special payment arrangements please contact me and I will try my best to work with you on arranging something that will fit your needs.
My shipping prices are set a little high to ensure full coverage, any significant overages will be refunded. Your item(s) will ship safely and securely hand packaged with plenty of padding. I ship USPS priority, fully insured, signature confirmation, and with a tracking number.
If you need to make special shipping arrangements please contact me.
Refunds and Exchanges
Unfortunately I can not be responsible for items damaged or lost in the mail. However, all items will ship fully insured and with a tracking number.
If for any reason you are unsatisfied with your Jam and Toast purchase and you would like an exchange or refund, contact me and I will do my best to work with you.
Vintage items cannot be returned due to fitting issues. I provide all measurements in the listing, so please take your own measurements carefully before purchasing.
If you wish to process an exchange or refund, you must contact me within 2 days of receiving your item. For items upon which a return is agreed, the item must be shipped within 3 business days of contacting me and a tracking number provided. Buyer is responsible for the return shipping. The item must return within a reasonable time period. I will refund your payment minus the shipping upon receiving the item back in its original, unworn, unwashed, undamaged condition. For clothing return, any necessary cleaning cost will also be subtracted from the refund. Any alterations/damage will void any refund. Returns are only accepted for grossly misrepresented items. I strongly suggest insuring the return shipment as damaged or lost items that do not have insurance for the full amount can not be refunded. A 10% restocking fee may apply to some items.
Custom orders can not be exchanged or refunded.
Additional Policies and FAQs
Approximate sizing information:
Size (Alpha) Xsmall | Small | Medium Large
Size (Numeric) 0 | 1/2 3/4 | 5/6 7/8 | 9/10 11/12
Bust 32 | 34 | 36 | 38 40
Natural Waist 24 25 | 26 27 | 28 29 | 31 1/2 33
Hips 34 35 | 36 37 | 38 39 | 41 1/2 43
Last Updated March 28, 2012