Announcement All ceramic pieces shown here are designed and hand-made from start to finish by me, Janelle Songer, at my in-home studio in Michigan. Thanks for shopping handmade.
All ceramic pieces shown here are designed and hand-made from start to finish by me, Janelle Songer, at my in-home studio in Michigan. Thanks for shopping handmade.
Raised in Philadelphia, PA and Pinckney, MI, Janelle traveled the world looking for inspiration and meaning before settling in Interlochen, MI where she works out of her home studio under the supervision of her mischievous cats, dog, and partner.
Below you will find my shop policies. If you have any questions please feel free to contact me.
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
Returns and exchange details
If for any reason you are unhappy with an item, please contact me within **3 days** of receiving it. We can then either do an exchange or refund. The buyer is then responsible for returning the item in its original packaging as well as the cost of shipping it back. A full refund for the price of the item will be issued as soon as I receive the returned piece.
If you are purchasing multiple items and it seems the total shipping cost is too high please convo me and I can double check it for you. Shipping overages will be reimbursed once the items are ready to ship.
Additional policies and FAQs
If you'd like an item to be sent to an address other than your own you can either convo me with the information or send it as a message along with the purchase. To do the latter, after clicking "Check Out" the next page will have a dialog box that says "Message to Seller". Here is where you can let me know the address, name , if you'd like a personal message sent with it and or have the item gift wrapped (a complimentary service = free!). It's very easy, so gift away!