Janet Whalen Photography on Etsy, art prints and cards

Richmond Hill, Canada

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Janet Whalen

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Janet Whalen


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Shop policies

Last updated on February 7, 2011
I hope I've covered all of the questions you might have about my shop below, but if you still have a question about something not mentioned, please feel free to convo me.

While I have listed an item as a particular size, some images may be available in other sizes (larger or smaller).
Please contact me for details.

***Please Note***
All images presented in my shop are copyrighted by me and may not be downloaded, shared or printed without my permission. Prints purchased from me may not be copied or reproduced in any way. Thank you for respecting my work.

Accepted payment methods

Returns and exchanges
It's very important to me that you are thrilled with your purchase so I do offer a full refund/exchange as long as you contact me within 5 days of receiving the item. I will refund your purchase price less shipping charges once I receive the item back from you in its original condition and packaging.
All prices are in US dollars.

I prefer PayPal for payment but will accept personal cheques if online payment makes you uncomfortable. Please note that your print will not ship until your cheque clears.

I require full payment within 7 days of your purchase. If I don't receive payment and you make no attempt to contact me within that time, sadly I will have to cancel your order.
All shipping charges are for Canada Post delivery. I am happy to combine shipping for multiple purchases.

I will ship to your PayPal address so please be sure that it is up to date. I am happy to ship to another address if this is a gift for someone else so please be sure to let me know if this is the case. You will be responsible for the corresponding shipping charge depending on the recipient's country of residence.

I am not responsible for customs charges, duties or taxes that may be applied to international orders. Those are the responsibility of the purchaser and are not included in the shipping price.

Insurance is not included in the shipping fee. Please contact me if this is something you would like added to your purchase.
Additional policies and FAQs
For me, part of the fun of this art is printing the images myself on my pro-level Epson printer. I use archival inks and, for most of my work, fine art paper because I feel it suits my work best. I do, however, reserve the right to substitute with a different paper when necessary.

I am open to custom orders so please feel free to contact me to chat about your idea!