Janewt at Work

Delmar, New York

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Jane Mitchell

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Jane Mitchell


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Shop policies

Last updated on May 10, 2022

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Welcome to my shop!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are unsatisfied with your purchase, please let me know promptly so that we can come to a resolution. Generally I will accept and refund returns if the item is in the same condition I shipped it in, within 2 weeks of purchase.
If you are in the Albany area and would like to make other arrangements for delivery and payment, please contact me.
I ship via USPS. The default is First Class. I offer free shipping in the US for purchases of $35 and over. International orders can take some time for delivery.

If you are in the Albany, NY area and would like to make other arrangements for delivery and payment, please contact me.
Additional policies and FAQs
Although I do my best to consider pet and child safety in the construction of these products, these are handmade items and most are not intended for small children or unsupervised play.

Items are handmade in a smoke-free (but not pet-free) home.