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Shop policies

Last updated on February 9, 2011
Thankyou for your interest in Janey and Kipp! This is the home of unique, beautiful and affordable nursery decor and delightful timber toys made in Ballarat Australia

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
Returns and exchanges
I am happy to refund or exchange goods if for any reason you are unhappy. Please contact me immediately upon receiving your order and together we can work out a solution.
Payments accepted are as follows:
*Money order
*Direct deposit (Australian residents only) Upon checking out please choose 'Other' method of payment and leave a note indicating you would like to pay direct deposit and I will let you know my banking details.

I would appreciate payment at the time of purchase. If payment has not been made within 5 business days the order will be cancelled.
I will ship the order the day payment is received via regular post. No responsibiltity will be taken for lost or damaged goods in the post, however goods will be packaged appropriately. If you would like registered post please include this in the message to seller section upon checkout and I will revise the invoice for the additional charge.
Additional policies and FAQs
I am happy to do custom or bulk orders and more than happy to send as a gift to another reciepient. Please make the shipping details clear in the message to seller. All purchases are gift wrapped free of charge.

Thanks- Love Janey and Kipp x