janiegirlcrafts

janiegirlcrafts

Hamden, Connecticut

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

janiegirlcrafts is taking a short break

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Note from shop owner janiegirl, interrupted...

Hello Everyone!

The shop is currently on "Vacation" to spend more time with family during the holiday season.
Reopening in the NEW YEAR!

The Shop is still answering questions. All emails and convos will be answered as soon as possible.

If you are currently waiting for an order to arrive, or have any issues with a current order please message me ASAP! I want to make sure your items reach their destinations!

If you need to purchase an item before the New Year: please contact the shop and we will see what we can do for you!

Thank you for your patience.

Check out my website for upcoming news, inspirations, custom orders and everything we are working on at the moment!.

www.janiegirlcrafts.com

Thanks!
janie

Note from shop owner

Last updated on Dec 27, 2020

janiegirl, interrupted...

Hello Everyone!

The shop is currently on "Vacation" to spend more time with family during the holiday season.
Reopening in the NEW YEAR!

The Shop is still answering questions. All emails and convos will be answered as soon as possible.

If you are currently waiting for an order to arrive, or have any issues with a current order please message me ASAP! I want to make sure your items reach their destinations!

If you need to purchase an item before the New Year: please contact the shop and we will see what we can do for you!

Thank you for your patience.

Check out my website for upcoming news, inspirations, custom orders and everything we are working on at the moment!.

www.janiegirlcrafts.com

Thanks!
janie

Janie Alexander

Contact shop owner

Janie Alexander

Reviews

Average item review
5 out of 5 stars
(298)
See reviews that mention:
Quality 30 Shipping 49 Customer service 35

About janiegirlcrafts

Sales 1,376
On Etsy since 2011

It's a bright life!

So much can change in a year. A child grows and so does one's imagination. After taking a year off, I am coming back. More changes will come as the year rolls on.

For Now… to re-open.

Imagination never gets old here, it only rambles.

Shop members

  • janiegirlcrafts

    Owner, Maker, Designer, Curator, Photography, Shipping, Customber Service, Bookkeeper, Maintenance

    I live my life as wife, mother, and maker. My days are filled with giggles, tears, temper tantrums, nap-times, snack-times, and art. Everything I make is inspired by the life I love.

Shop policies

Last updated on April 29, 2020
Hello and welcome to my world of whimsy; all items are handmade and most are customizable.

Visit my site:
www.janiegirlcrafts.com

Almost all items featured on my website and on Ravelry are available to order. Please contact me using the [Request Custom Item] Button on my shop page.

Convo me: janiegirlcrafts
or email: janie [!at] janiegirlcrafts.com
Facebook:janiegirlcrafts

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Your satisfaction is my highest priority. If for any reason you are not pleased with your purchase, please contact me immediatley.

After contacting me: Items may be returned for a refund of the cost of the item, shipping and fees not included. If another item is in stock, an exchange may be possible.

Returned items must be in new condition and returned within 7 days of return notification. Tutorials,PDF, and all digital download sales are final.

No items may be returned after 30 days from purchase date.

Due to the nature of some items:
Refunds will not be offered on Custom orders.
Refunds will not be offered on Digital downloads.

Refunds will be issued upon arrival and inspection of returned items. Refunds will be sent via Origional payment option, i.e. Paypal, Check or Money Order.

Any items returned found to have been used or damaged will not be refunded.
Payment
Payments can be made via Etsy, Paypal, USD, Preferred method.
Money orders and checks, USD, are subject to a 10 day clearance period.

Payment must be made in full and clear before items ship.

If you find that you are having issues with PayPal, please do not hesitate to contact me and I will assist you in anyway that I can.
Shipping
Most Items ship all over the world using USPS Priority Mail. International sales welcome, please check with shop before purchasing. Some countries do not support the shipping requirements for mobile sized packages. Please contact shop for information. Shipping to France, Australia and other countries, mobiles must be shipped partially assembled to clear customs. Partially assembled mobiles include: built and glued rig, paper lantern will need to be extended upon arrival.

All Mobiles ship fully assembled and in large boxes. Due to the sizes of some packaging most mobiles ship USPS parcel post, for the best price. Please contact shop to inquire about shipping costs. Mobile can be sent priority mail for same listing price, however mobile will ship partially assembled. Please message me if you require a different carrier. I will try my best to accommodate you.

USPS Priority Mail:packages usually reach their destination in 2-3 days.
Lantern Mobiles ship parcel post due to package size: packages usually reach their destination in 7-10 business days.

If you would like your items shipped overnight additional postage will be charged. Please convo janiegirlcrafts before purchasing items to ensure this shipping option is available for your item.

Please include special mailing instructions in message, if needed.

All items ship to address listed on the Etsy receipt, unless requested by buyer.

Packages are taken to the post office Monday and Thursdays. All items included tracking information and shipping confirmation.
Additional policies and FAQs
I have shop hours everyday during the Covid Shutdown. Morning hours 6-8am and afternoon hours depending on kids NAPTIME! All emails and convos will be answered as soon as they are received. Mask and Scrub Cap production is roughly 3 days till shipped.

All items listed are designed and handcrafted in my, smoke-free Connecticut home. All words, items, pictures, and designs @ janiegirlcrafts © 2011