Announcement Please contact shop for approximate shipping dates. It's busy around here! I'm working full time, in the real world, these days. Manufacturing time has increased slightly, looking forward to working in the studio again! Check out my website for upcoming news, inspirations, and custom orders. www.janiegirlcrafts.com Please excuse any delays in conversations during this busy season!
Please contact shop for approximate shipping dates. It's busy around here! I'm working full time, in the real world, these days. Manufacturing time has increased slightly, looking forward to working in the studio again! Check out my website for upcoming news, inspirations, and custom orders. www.janiegirlcrafts.com Please excuse any delays in conversations during this busy season!
Rose Montgomery on Apr 20, 2017
Shipped on time, looks exactly like I ordered! Problem is that when I tried to take one of them off of the cardboard, the entire pin apparatus broke. The spring connecting the pin to the back of the circle came off and I can't reattach it myself.
Janie responded on Apr 20, 2017
I am so sorry to hear this, I haven't had any issues like this on any of the 500 pins I have made and sent. I would be happy to replace your broken pin, free of charge. Please convo me with details.
It's a bright life!
So much can change in a year. A child grows and so does one's imagination. After taking a year off, I am coming back. More changes will come as the year rolls on.
For Now… to re-open.
Imagination never gets old here, it only rambles.
Owner, Maker, Designer, Curator, Photography, Shipping, Customber Service, Bookkeeper, Maintenance
I live my life as wife, mother, and maker. My days are filled with giggles, tears, temper tantrums, nap-times, snack-times, and art. Everything I make is inspired by the life I love.
Visit my site:
Almost all items featured on my website and on Ravelry are available to order. Please contact me using the [Request Custom Item] Button on my shop page.
Convo me: janiegirlcrafts
or email: janie [!at] janiegirlcrafts.com
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
Money orders and checks, USD, are subject to a 10 day clearance period.
Payment must be made in full and clear before items ship.
If you find that you are having issues with PayPal, please do not hesitate to contact me and I will assist you in anyway that I can.
All Mobiles ship fully assembled and in large boxes. Due to the sizes of some packaging most mobiles ship USPS parcel post, for the best price. Please contact shop to inquire about shipping costs. Mobile can be sent priority mail for same listing price, however mobile will ship partially assembled. Please message me if you require a different carrier. I will try my best to accommodate you.
USPS Priority Mail:packages usually reach their destination in 2-3 days.
Lantern Mobiles ship parcel post due to package size: packages usually reach their destination in 7-10 business days.
If you would like your items shipped overnight additional postage will be charged. Please convo janiegirlcrafts before purchasing items to ensure this shipping option is available for your item.
Please include special mailing instructions in message, if needed.
All items ship to address listed on the Etsy receipt, unless requested by buyer.
Packages are taken to the post office Monday and Thursdays. All items included tracking information and shipping confirmation.
Refunds and Exchanges
After contacting me: Items may be returned for a refund of the cost of the item, shipping and fees not included. If another item is in stock, an exchange may be possible.
Returned items must be in new condition and returned within 7 days of return notification. Tutorials and PDF sales are final.
No items may be returned after 30 days from purchase date.
Due to the nature of some items:
Refunds will not be offered on Custom orders.
Refunds will be issued upon arrival and inspection of returned items. Refunds will be sent via Origional payment option, i.e. Paypal, Check or Money Order.
Any items returned found to have been used or damaged will not be refunded.
Additional policies and FAQs
All items listed are designed and handcrafted in my, smoke-free Connecticut home. All words, items, pictures, and designs @ janiegirlcrafts © 2011