janiexy

janie xy | handmade plush toys

North Hollywood, California On Etsy since 2009

775 Sales | 5 out of 5 stars

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Buyers bought gifts from this shop and gave them 5-star reviews!

janiexy

janie xy | handmade plush toys

North Hollywood, California | 775 Sales

5 out of 5 stars

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775 Sales
1549 Admirers
 

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Jane Ragasa

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Jane Ragasa

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Average item review
5 out of 5 stars
(179)
See reviews that mention:
quality 23 shipping 32 customer service 16

About janiexy

Sales 775
On Etsy since 2009
  • There I am sewing!
  • Packing our drumsticks
  • Making pink Ramses

A Soft Cuddly Friendship

Our tale begins the day I, Jane, received my first toy. I was 4-years-old and longing for a plush toy that would be my best friend--a bond my sister already formed with her plush Patch from 101 Dalmations. I came home one night after a day out with my parents when a bag was hanging on our door knob with a note with my name addressed on the handle.

Inside was a plush dog and I knew instantly that she would go on every real or imaginary adventure I could dream up. At the time, I thought all toys came with a name, and I looked everywhere for some sign of my dog's name, but all I found was a woven label with the company "Westcliff" embroidered on it. I knew then, that I found her name. She joined me on bike rides, early morning drives to school and waiting for me patiently in the car when I finished. And to this day, she greets me on my bed when I come home from work.

I began Janie XY when our niece was born and I wanted her to share the same bond I did with Westcliff when I was growing up. After weeks of shopping around for the perfect toy, nothing spoke out to me, so I decided to take matters into my own hands and make one myself.

Our operation is simple consisting of just Sergio and myself with the help of some family when times get busy. We design, make patterns, cut, sew, stuff, close, and tag each toy ourselves in sunny Los Angeles, California. We love creating toys that make you smile, laugh, and most of all, bond with.

Shop members

  • Jane & Sergio

    Owner, Maker, Designer

    We created Janie XY in hopes of bringing back unique and classic toys that you and your little ones can explore life with.

Shop policies

Last updated on May 26, 2014
Welcome to Janie XY! Land of handmade huggable plushies. All toys are made of soft fleece, filled with hypo allergenic stuffing, and safety eyes so that it's safe for even the little ones to play with. Your happiness is our goal, so if you have any questions, comments, or requests, please let us know! You can convo us or email at jane [at] janiexy.com.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We will accept returns or exchanges on items with defects within 10 days of the ship date. The item must be in its original condition. Money will be returned to you via PayPal less the shipping cost.

We are not responsible for items damaged in the mail unless you have ordered insurance on it.
Payment
Payment is due within two weeks of purchasing an item or it will be relisted. Items do not ship until payment is received.

At this moment, we only accept PayPal payments. Please note that you can also pay via Paypal with a regular credit card, without opening a Paypal account.

A 9.75% sales tax will be added to orders in California.
Shipping
All items are shipped using USPS First Class mail (this is not insured or tracked). If you would like to upgrade your shipping method (to Priority or Express) or would like insurance or a tracking number, please convo me BEFORE you order so I can adjust the shipping price for you.

Orders over $40 will receive a tracking number free of charge on domestic orders. Tracking numbers will be sent to the email provided in the order once it ships.

Orders are usually shipped within 1-2 days of the payment being received.
Additional policies and FAQs
Wholesale and Consignment inquiries can be sent to jane [at] janiexy.com