JanishJewels

If you are unhappy with your purchase please contact me within 5 days of receipt of your item. I want you to be happy with your purchase. I accept returns on a limited basis. If the item is returned shipping will be deducted from refund. If the item has been sized down from current size(always stated in listing description) it is considered custom and no longer returnable. If you are unsure of size please ask for a ring sizer to be shipped first or along with ring(in case of surprise) when checking out.

I cannot refund custom orders or made to order(which are custom) rings. I do not give refunds on them unless I made an error or there is a defect. I give dimensions and complete descriptions of items in the item description. If you have any questions ask me before purchasing. If there is a problem with the item contact me to discuss.

Please note that I can only size down certain rings - usually only diamond rings(silver or gold) or stone set rings with gold bands. Each listing states the size range that the ring can be sized. I cannot size out of the range stated in the listing. For rings that can be sized down(stated in listing) if you are unsure of size please order ring at the current size(size is mentioned in listing) and ask me to send a ring sizer with the ring. You can then send back for me to size accurately for no charge - only shipping back again.

If item is eligible for return it must be returned within 7 days and in original condition.

I accept Paypal and Credit Cards through Etsy's Direct Checkout.
If payment is made by eCheck item(s) will not ship until eCheck clears.

8% sales tax will apply to all Florida state purchases. This will automatically be added at checkout.

Etsy will apply sales tax to all Pennsylvania,Oklahoma and Washington state residents. Other states will be added as the tax laws change for their states. This will be automatically added at checkout.

US SHIPPING:
All items with a value of $399 and under are now shipped insured USPS First Class.

A signature will be required for all items valued over $250.

Items $400 and over are shipped Insured Priority Mail with signature confirmation to the United States.

Priority Mail and Express mail upgrade options are availabIe for most items. All items shipped express mail will require a signature.

All domestic shipments are shipped fully insured. If you do not receive your item in 21 days from date shipped contact me to file an insurance claim. After 90 days I cannot file a claim.


INTERNATIONAL SHIPPING:

Buyer is responsible for any customs taxes.
Please note that international orders can take a while to receive. On the average international orders take 1 1/2-3 weeks but can take longer(sometimes up to 6 weeks) and is solely dependant on countries' customs department. I can not be held responsible for items lost or arriving late.

International shipping rate listed for items $399 and under is for first class(insured in most cases - keep reading).

Items $400 and over are shipped insured Priority Mail.

All international shipments are shipped fully insured with the exception of countries listed below. If you do not receive your item in 45 days from date shipped contact me to file an insurance claim. After 90 days I cannot file a claim.

Due to COVID-19 international shipping is taking MUCH longer than usual(sometimes as long as 3 months or more). Please contact me if you do not receive package within 45 days so I can file claim but claim will not be paid until 5 months have passed from ship date. This is because the insurance company forces me to pay them back if the package is eventually delivered. During the pandemic I have had several packages delivered very late(after I had paid the customer back). I had to pay back the insurance company and did not always receive payment back from the customer. This is the only way I can afford to ship internationally.

The following countries are not covered by insurance:
Bulgaria, Brazil, Colombia, Estonia, Latvia, Lithuania, Mexico, Poland, Portugal, Spain, Romania, Singapore, Thailand

The following countries are only covered by insurance if shipped priority mail international:
Australia, Hungary

I do not ship to the following countries: Afghanistan; Algeria; Angola (Cabinda); Belarus; Bosnia and Herzegovina; Burma; Cote d'Ivoire (Ivory Coast); Croatia; Cuba; Democratic Republic of the Congo; Greece; Iran; Iraq; Jordan; Liberia; Libya, Moldova; Montenegro; Nigeria; North Korea; Paraguay; Republic of the Congo (Zaire); Serbia; Sierra Leone; Somalia; Sri Lanka; Sudan; Syria; Togo; Yemen; Zimbabwe



***COMBINED INTERNATIONAL ORDERS ***
If purchasing more than one item shipping price will be adjusted after purchase(refund will be given for shipping overage). Add'l item shipping cost listed is in case item total exceeds $399 in which case they have to shipped separately. You can contact me beforehand for exact shipping cost if purchasing more than one item.
If you would like faster shipping contact me and I can make you a separate listing for the extra charges for expedited shipping.

Items in stock will be shipped within one to three business days after receipt of payment. Custom orders and resizing will take a little longer but usually within a few days to a week.