jaserra is taking a short break

Jessica Serra

Contact shop owner

Jessica Serra


No reviews in the last year

Anonymous on Aug 31, 2011

5 out of 5 stars

Adorable product, excellent communication, fast shipping. Recipient was thrilled with it!

Anonymous on May 14, 2011

5 out of 5 stars

Thank you so, so much! These stitch markers are adorable, and the packaging is beyond cute. The added jump rings are a bonus that any knitter would be super grateful for. :) Thank you!

Shop policies

Last updated on April 27, 2011
Hello all

Thanks for taking the time to check out my stuff!

My name is Jessica and I like to make stuff of all kinds. My latest addiction has been making jewelry (what I like to think of as ‘wearable art’), making miniature charms out of polymer clay, and working with felt.

Every item pictured is handmade by me. As with all of my handmade items (and handmade things in general I suppose), they are not indestructible—all items should be handled with a certain level of care. I do, however, do my best to make sure each piece is durable for normal use and wear.

*As noted in the descriptions (for the most part), some items are pre-made/one-of-a-kind and thus will be the exact item you see pictured. Others are made as they are ordered, thus colors/materials/etc. may vary slightly. Please contact me with any questions or concerns about an item.

Accepted payment methods

Returns and exchanges
Please notify me immediately if you are dissatisfied with any purchases. All refunds/exchanges will be handled on an individual basis, as I want to make sure each customer is happy ☺
I accept Paypal payments, including debit/credit card payments using Paypal. (You do not need a PayPal account to use it)

Payment is due at the time of checkout. If payment is outstanding after 24 hours, the sale will be canceled and the item will be re-listed.
All items will be shipped within 2-4 business days after payment has been fully processed for items that are already made/one-of-a-kind items.
Items that will be made on demand will be shipped within 5-10 business days depending on the complexity of the product (items that take longer will be noted in the description).

Unless otherwise specified, all items are shipped via USPS First Class or Priority Mail.

Domestic Estimated delivery times:
Priority and First Class Mail 1-3 business days (actual shipping times may vary)

International orders are shipped via USPS Priority Mail or First Class International Mail, depending on the size and nature of the product. (First Class will usually be the cheapest option to keep your shipping cost lower, but this also means it may take a little longer to get to you.) Please note that I am not responsible for any customs fees or import duty taxes on international orders.

International Estimated Delivery times:
First Class Varies (can be up to 6 weeks)
Priority Mail 6-10 business days (actual shipping times may vary)

I will automatically include insurance on any items that are priced over $50. Contact me if you prefer insurance on any other items.

If you would prefer USPS Priority Mail or other faster shipping options on either domestic or international orders, please contact me.

Please note that when calculating shipping I take into account location and packaging materials, as well as time and effort.
Additional policies and FAQs

Q: How should I contact you?
A: For any information please contact me either by sending a conversation through Etsy or at me [!at] jessicaserra.com (my preferred method of contact).

Q: Do you do custom orders?
A: Sure! I actually prefer making things that are specific to the individual they are for, so please contact me with your ideas! I can make pieces based on color choices, themes, or other various criteria, so let me know what’s on your mind and we can hopefully work something out.

Don’t hesitate to contact me with any other questions or comments ☺