jashleyjewelry

Boston, Massachusetts

jashleyjewelry

Personalized Hand Stamped Jewelry ~ Sterling Silver

Boston, Massachusetts | On Etsy since 2010

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

jashleyjewelry is taking a short break

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Note from shop owner Please pardon our quick shop closing. Our supplier is running behind 1-2 weeks due to the limited workers allowed to package orders during this worldwide crisis. I ran out of silver sheet to cut discs used in our stamped jewelry collection and need to wait for this shipment to arrive. I will open orders back up as soon as possible. Thanks for your patience!

Stay well!!

Jess



To contact, please send us a message here or email j.ashleyjewelry [!at] hotmail.com. Please allow a few days for a response.

Note from shop owner

Last updated on Apr 7, 2020

Please pardon our quick shop closing. Our supplier is running behind 1-2 weeks due to the limited workers allowed to package orders during this worldwide crisis. I ran out of silver sheet to cut discs used in our stamped jewelry collection and need to wait for this shipment to arrive. I will open orders back up as soon as possible. Thanks for your patience!

Stay well!!

Jess



To contact, please send us a message here or email j.ashleyjewelry [!at] hotmail.com. Please allow a few days for a response.

Jessica Benson-Carter

Contact shop owner

Jessica Benson-Carter

Reviews

Average item review
5 out of 5 stars
(60)
See reviews that mention:
quality 11 shipping 11 customer service 15

About jashleyjewelry

Sales 319
On Etsy since 2010

An affordable luxury jewelry collection!

J Ashley Jewelry specializes in hand stamping, remounting, and custom design.
Based just outside of Boston, Massachusetts, J Ashley Jewelry operates out of a small workshop where founder and designer Jessica Benson-Carter makes everything by hand and specifically for each customer. Classically trained at the North Bennet Street School of Boston, Massachusetts, Jessica takes pride in every piece that she sends out. The company exclusively works with Argentinium Silver, Sterling Silver, Fine Silver, 14 Karat Gold, precious and semiprecious gemstones, and Swarovski crystals to create an affordable luxuary jewelry line for you.

J Ashley Jewelry is proud to be voted the Number One Local Jewelry Store in both 2014 and 2015, and promises to uphold the excellence it strives to achieve.

Shop policies

Last updated on January 4, 2017
Return Policy
J Ashley Jewelry will accept returns up to 14 days after purchase or delivery date for shop credit with an original receipt.

Pieces being submitted for return must be unworn. Upon receipt of the piece, an inspection will take place. If a piece is no loger in new condition, a shop credit will not be given and the piece will be returned to you immediately.

All special and custom orders are non refundable. Please read over all invoices and make changes with J Ashley Jewelry prior to payment. Once payment is made, your order will be created exactly to the description found on your invoice.

Shipping is non refundable and buyer must pay return shipping.

We strive to make all of our customers happy! Please contact us directly if you are unhappy with your piece. As we are only human, mistakes can happen and we are more than happy to fix any mistakes that happen on our end.


Repair Policy
J Ashley is more than happy to repair your jewelry. Returns for repairs will be accepted within 14 days of the purchase or delivery date with an original receipt, free of charge. After 14 days, the buyer is responsible for additional charges on repairs and/or replacement parts. Buyer is responsible for the return shipping cost. Please contact J Ashley directly before shipping any item back.

FAQ
Q.) Is your jewelry real?
A.) Yes, every piece is 100% made from REAL metals. Due to skin allergies, J Ashley only works in Argentium Silver, Sterling Silver, Fine Silver, and 10-24kt Gold. We do NOT use any plated or filled metals.
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Q.) What adjustable bracelet size should I order?
A.) We are now offering THREE adjustable bracelet sizes. Although the "Adult" style fits many, we added a teen and a plus to allow everyone to have a comfortable fit.

Teen Size - The average circumference of this bracelet, when delivered, is 6.5".

Adult Size - The average circumference of this bracelet, when delivered, is 7.5".

Plus Size - The average circumference of this bracelet, when delivered, is 8.5".

All of these bracelets can be adjusted up 2" and can be tightened around your wrist. If you have additional question about which size to order, please contact us directly.
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Q.) I see a piece I like - is it possible to customize?
A.) Yes! Every piece you view on our website, Etsy shop, or social media sites, can be customized to fit your needs. Please send us a message and we will get back to you within 24hours.
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Q.) What forms of payment do you accept?
A.) We accept PayPal and any major credit card.
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Q.) How do you ship?
A.) We ship via the USPS First Class mail. A tracking number comes with each purchase. Any orders over $300 require a signature upon delivery and will be insured.
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Q.) What is your turnaround time?
A.) Currently, orders are being shipped 3-4 weeks after an order is placed. Please check back to see current turnaround times throughout the year.
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Q.) Do you accept rush orders?
A.) We try to accommodate our customers as much as possible. If you need a piece sooner than our current turnaround time please contact us before placing your order.
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Q.) Where else am I able to view your pieces?
A.) Our pieces can be viewed on our Etsy store, social media accounts, and at various craft fairs that we attend throughout the year. Please follow the link below to view our current craft show schedule.

http://www.jashleyjewelry.com/Events.html
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Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
J Ashley Jewelry will accept returns up to 14 days after purchase or delivery date for shop credit with an original receipt.

Pieces being submitted for return must be unworn. Upon receipt of the piece, an inspection will take place. If a piece is no loger in new condition, a shop credit will not be given and the piece will be returned to you immediately.

All special and custom orders are non refundable. Please read over all invoices and make changes with J Ashley Jewelry prior to payment. Once payment is made, your order will be created exactly to the description found on your invoice.

Shipping is non refundable and buyer must pay return shipping.

We strive to make all of our customers happy! Please contact us directly if you are unhappy with your piece. As we are only human, mistakes can happen and we are more than happy to fix any mistakes that happen on our end.
Payment
When an order is placed, a payment must be made via PayPal . Once the payment has been received your product will be shipped via USPS first class mail in 3-4weeks. If you are a resident of Massachusetts there will be a 6.25% tax added on to your total.
Shipping
We ship via USPS First Class mail. Order turnaround time is currently 3-4 weeks as I am adjusting to life as a first time mommy. Please message before ordering if you need your piece sooner and I will do my best to accommodate your needs.